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Avaya 3000.3 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Small and Medium Enterprise (SME) Communications Solutions Exam |
| Exam Number: | 3000.3 / 3000-3 |
| Passing Score: | 70% |
| Exam Duration: | 90 minutes |
| Related Certifications: | Avaya SME Communications Solutions Avaya IP Office Implementation |
| Real Exam Qty: | 59 |
| Exam Format: | Multiple Choice, Scenario-based |
| Certificate Validity Period: | Retired since June 23, 2012 |
| Exam Price: | $125 USD |
| Available Languages: | English |
| Recommended Training: | Avaya IP Office Implementation Training |
| Exam Registration: | Pearson VUE Avaya Learning |
| Sample Questions: | Avaya 3000.3 Sample Questions |
| Exam Way: | Previously delivered via Pearson VUE testing centers; exam retired June 23, 2012 |
| Pre Condition: | No mandatory prerequisites; recommended experience with Avaya IP Office and SME communication systems |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 3000.3 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Telephony & Messaging Applications | 15% | - VoiceMail Pro and auto attendant - One-X Portal and user applications - Meet-me conferencing and CCR reporting |
| Maintenance & Troubleshooting | 10% | - Common issue resolution - Performance verification - Fault diagnosis and monitoring |
| IP Office Hardware & Components | 15% | - Control units and expansion modules - Interface cards and endpoint support - Power options and hardware compatibility |
| Solution Design & Architecture | 20% | - Site topology, scalability, and capacity planning - IP Office platform selection and sizing - Small Community Network (SCN) design |
| Infrastructure Data Gathering | 15% | - Existing PBX, dial plan, and telecom infrastructure - Customer productivity and business requirements - Data network assessment and integration needs |
| Implementation & Configuration | 25% | - Licensing and feature activation - System setup, user and extension configuration - Call routing, ARS, trunk configuration |
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
Question 1
What is the format for an ARS short code to dial a telephone number on a SIP line with Trunk ID20?
A. Number: N;
Telephone Number: N@"sipprovider"
Feature: Dail
Line Group 20
B. Number:N
Telephone Number: N@"sipprovider.com"
Feature: Dail
Line Group 20
C. Number: N;
Telephone Number: Nsi7204441000
Feature:Dail
Line Group20
D. Number: N;
Telephone Number N"@sipprovider.com"
Feature: Dail
Lin Group 20
Question 2
An IP 406v2 has been upgraded to the latest release (6.0+). The customer wants to test a 9600 series telephone, however the telephone powers-up but will not register to IP Office. What is causing the issue?
A. The telephone must be changed from SIP to H.323.
B. The telephone firmware requires an upgrade.
C. The telephone requires an IP 500 control unit.
D. The telephone MAC address must registered in IP Office.
Question 3
When configuring an SCN backup link on the IP Office, what is the maximum number of links that can be programmed on a system?
A. Limited to the number of systems in an SCN
B. One backup per system
C. There is no limit.
D. Not a supported feature
Question 4
Your customer wants to have a backup scheme for VoiceMail Pro. What application can be used to back up the VoicMail Pro database?
A. One-X Portal
B. Embedded File Manager
C. VoiceMail Pro Client
D. IP Office Manager
Question 5
After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS telephone. What will resolve the problem?
A. The CCR lost connection to IP Office; wait until the LED on the CCR status tums green again and the telephone will start to work.
B. The 5430 DS is no longer supported.
C. Start the IP Office Manager application.
D. The 5420 DS is corrupted and must be replaced
E. If IP Office does not restart correctly, power-off and power-on IP Office and the problem will be corrected.
Solutions:
| Question 1 Answer: D | Question 2 Answer: C | Question 3 Answer: B | Question 4 Answer: C | Question 5 Answer: C |
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