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Updated: Aug 26, 2026
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Avaya 3171T Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | APDS Avaya Enterprise Team Engagement Solutions Online Test |
| Exam Number: | 3171T |
| Real Exam Qty: | 60 |
| Exam Duration: | 90–105 |
| Available Languages: | English |
| Related Certifications: | Avaya Professional Implementation Specialist Avaya Professional Sales Specialist |
| Exam Price: | $350 USD |
| Certificate Validity Period: | 2 years |
| Exam Format: | Multiple Choice, Drag and Drop |
| Passing Score: | 69%–70% |
| Recommended Training: | Avaya Official Training Courses |
| Exam Registration: | Avaya Certification Portal Pearson VUE |
| Sample Questions: | Avaya 3171T Sample Questions |
| Exam Way: | Online proctored or in-person at authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended experience with Avaya UC and contact center solutions |
| Official Syllabus URL: | https://www.avaya.com/en/support/training-certification/ |
Avaya 3171T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Contact Center Solutions | 20% | - Reporting, analytics, and workforce optimization - Avaya Aura Contact Center overview - Routing, queuing, and call handling |
| Topic 2: Avaya Team Engagement Solutions Overview | 20% | - Introduction to Avaya Team Engagement Solutions - Benefits and business value - Avaya portfolio and product offerings |
| Topic 3: Solution Selling and Customer Engagement | 10% | - Solution recommendation and positioning - Customer requirement analysis - Value proposition and ROI analysis |
| Topic 4: Deployment and Management | 25% | - Security, compliance, and troubleshooting - Virtualization and survivability - Solution design and sizing - Administration, maintenance, and licensing |
| Topic 5: Unified Communications and Collaboration (UC&C) | 25% | - Collaboration tools and endpoints - Avaya Equinox and Aura solutions - Integration with third-party applications - UC&C architecture and components |
Avaya APDS Avaya Enterprise Team Engagement Solutions Online Test Sample Questions:
Question 1
All Avaya Aura System Manager redundancy options utilize two servers. Although one server is designated as primary and one server is designated as secondary, it is possible for them both to be active.
Under which circumstance or deployment model would you expect to have both servers operate?
A. Operating with a high availability deployment model
B. For a large deployment model with load balancing
C. Operating with a "Split WAN"
D. For a geo-redundancy deployment model
Question 2
You are working with a customer that has 4,000 employees in 4 locations. Singapore houses the main data center and Sidney houses the backup data center they have branch locations in Los Angeles and Denver. They are asking for geographic redundancy for telephony functionality. They want local survivability at their branch locations for telephony functionality.
Which three configurations will meet their requirement for telephony redundancy and survivability? (Choose three)
A. Survivable remote CM instances deployed in Singapore and Sydney
B. One duplex pair CM servers deployed as a survivable Core in Sydney
C. One duplex pair CM servers deployed as a survivable Core in Los Angeles
D. Survivable remote CM instances deployed in Los Angeles and Denver
E. One duplex pair of CM servers deployed as the active CM instance in Singapore
Question 3
Which two components provide the Avaya Equinox Conferencing User Portal functionality? (Choose two
A. Avaya Equinox Management server
B. Avaya Equinox Media Server
C. Avaya Aura Web Gateway
D. Equinox Streaming Notes
E. Equinox H.323 Edge server
F. SIP B2BUA
Question 4
In a distributed architecture using Avaya Equinox Conferencing 9.1, what is the maximum number of Avaya Equinox Streaming and Recording Media Nodes supported?
A. 10
B. 100
C. 30
D. 300
Question 5
You are helping a customer learn about Avaya Equinox Management. They understand that to have a redundant server they must order the same number of alternate ports for the slave server, as are in the master server.
What is an additional requirement for master and slave Avaya equinox Management servers?
A. Both servers cannot be on the same subnet.
B. The application cannot be running under VMware
C. Both servers must be on the same network
D. The application must be running under VMware
Solutions:
| Question 1 Answer: C | Question 2 Answer: B,D,E | Question 3 Answer: A,B | Question 4 Answer: D | Question 5 Answer: C |
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