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Updated: May 28, 2026
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ADM-211 - Salesforce Advanced Administrator
Salesforce certifications are highly demanded across large and small IT organizations across the world. The ADM-211 exam is part of the new Salesforce Advanced Administrator Certification. This exam measures your ability for leverage advanced Salesforce administration tasks, when optimizing and extending Sales Cloud and Service Cloud applications. A Saleforce Administrator must also show competence in designing advanced reports, dashboards, and business process automation.
The Salesforce Certified Advanced Administrator credential is designed for those who have advanced-level experience as a Salesforce Administrator. Candidates should possess broad knowledge of Salesforce applications, regularly configure and manage Salesforce, and continuously look for ways their companies can get even more from additional features and capabilities.
Here the list of topics you should understand to pass the exam:
- Optimize and extend Sales Cloud and Service Cloud applications
- Leverage the advanced administration capabilities of Salesforce
- Design advanced reports, dashboards, and business process automation
Salesforce Advanced Administrator Exam Syllabus Topics:
| Section | Objectives | Weight |
|---|---|---|
| Service Cloud Applications | - Explain how to create and maintain Salesforce Knowledge (Article Record Types, data categories). - Explain how to create and maintain service entitlements and entitlement processes. - Describe the features of Salesforce which enable interaction between support agents and customers (Chat, Case Feed, Service Cloud Console, Experience Cloud sites, Omni-Channel). | 10% |
| Sales Cloud Applications | - Explain how to customize and maintain products, price books, schedules, and quotes. - Describe the capabilities of forecasting (categories, hierarchy, quotas). | 10% |
| Change Management | - Describe the options available to move metadata between environments (change sets, Salesforce extensions for Visual Studio Code). - Describe the capabilities and best practices for using change sets to move metadata between environments. | 10% |
| Analytics, Reports and Dashboards | - Given a scenario, determine the appropriate analytic tools to meet complex reporting requirements (custom report types, reporting snapshots, complex charting, custom summary formulas, bucketing, joined reports, cross filters, dynamic dashboards, dashboard filters). | 10% |
| Security and Access | - Given a scenario, determine the implications to record and field data access (Sharing model, controlled by parent, grant access by hierarchies, profile vs. sharing rules, Experience Cloud sites’ security settings, field and record level access, sharing rules, field level security, and record types). - Describe the capabilities of Enterprise Territory Management and the implications for the sharing model. - Compare and contrast the capabilities of custom profiles, permission sets, and delegated administration. | 20% |
| Process Automation | - Given a scenario, troubleshoot an approval process. - Given a complex scenario, determine the solution using a combination of automation tools to solve a business problem (Process automation, formula fields, and when to use programmatic techniques). | 13% |
| Content Management | - Explain how to set up and maintain Salesforce Content. | 3% |
| Extending Custom Objects and Applications | - Describe the appropriate use of relationship types when building custom objects (master-detail, lookup). | 8% |
| Auditing and Monitoring | - Given a scenario, determine the appropriate tools for monitoring and troubleshooting system activity (debug log, set up audit trail). | 6% |
| Data Management | - Explain the tools and best practices for improving and enriching data quality (validation, managing duplicates, enriching, archiving). | 10% |
Salesforce ADM-211 Exam Certification Details:
| Exam Name | Salesforce Advanced Administrator |
| Exam Price | Registration fee: $200 USD Retake fee: $100 USD |
| Exam Code | ADM-211 |
| Sample Questions | Salesforce ADM-211 Sample Questions |
| Recommended Training / Books | Administer, Extend, and Automate Salesforce (ADX211) Administer, Extend, and Automate Salesforce - Extended ADX-211E) Certification Preparation for Advanced Administrator (CRT 211) |
| Passing Score | 65% |
| Number of Questions | 60 |
| Duration | 105 minutes |
| Schedule Exam | PEARSON VUE |
Our Saleforce ADM-211 exam dumps will cover those concepts:
- Automate Complex Business Processes
- Extend and Troubleshoot Business Process Automation
- Improve Data Quality
- Streamline Requests with Approval Processes
- Increase Productivity with Visual Workflow
- Increase Efficiency with Salesforce1 and Quick Actions
- Change Management
- Troubleshoot Record Access and Field Visibility
- Extend Salesforce with Custom Objects and Apps
For more info visit: Salesforce ADM-211 Exam Reference
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Online Test Engine can supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser. You can use it on any electronic device and practice with self-paced.
Online Test Engine supports offline practice, while the precondition is that you should run it with the internet at the first time.
Self Test Engine is suitable for windows operating system, running on the Java environment, and can install on multiple computers.
PDF Version: can be read under the Adobe reader, or many other free readers, including OpenOffice, Foxit Reader and Google Docs.
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Once download and installed on your PC, you can practice ADM-211 test questions, review your questions & answers using two different options 'practice exam' and 'virtual exam'.
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