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Updated: Sep 07, 2026
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SAP C-C4C30-1711 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Development Associate – SAP Hybris Cloud for Customer 1711 |
| Exam Number: | C-C4C30-1711 |
| Exam Duration: | 180 minutes |
| Related Certifications: | SAP Certified Application Associate – SAP Hybris Cloud for Customer |
| Exam Price: | ~USD 550 (varies by country/region) |
| Certificate Validity Period: | 2 years |
| Passing Score: | 65% |
| Available Languages: | English |
| Real Exam Qty: | 80 |
| Exam Format: | Multiple Response, Multiple Choice |
| Recommended Training: | SAP Learning Journey – Cloud for Customer |
| Exam Registration: | SAP Certification Portal |
| Sample Questions: | SAP C-C4C30-1711 Sample Questions |
| Exam Way: | Online proctored exam or authorized test center |
| Pre Condition: | No mandatory prerequisites; recommended familiarity with SAP Hybris Cloud for Customer (C4C) development concepts and SAP CRM basics |
| Official Syllabus URL: | https://training.sap.com/certification/ |
SAP C-C4C30-1711 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Security and Authorization | - User roles and access control |
| Topic 2: Business Processes | - Service process management - Sales process configuration and execution |
| Topic 3: Integration and OData Services | - OData service consumption and configuration - Integration with SAP ERP and external systems |
| Topic 4: Data Model and Business Objects | - Data management and replication concepts - Business objects structure and relationships |
| Topic 5: Reporting and Analytics | - Standard reporting tools and dashboards |
| Topic 6: User Interface and Extensibility | - UI adaptation and personalization - SDK-based extensibility concepts |
| Topic 7: SAP Cloud for Customer Overview | - Core capabilities of SAP Hybris Cloud for Customer - Product architecture and deployment options |
SAP Certified Development Associate – SAP Hybris Cloud for Customer 1711 Sample Questions:
In which of the following objects do you see the Maintenance Plan work center view? There are 3 correct answers to this question.
- A. Customer
- B. Contract
- C. Installed base
- D. Registered product
- E. Contact
Correct Answer: B,C,D 🗳️
Which of the following items can you configure in the Sales Assistant tool in SAP Hybris Cloud for Customer? There are 3 correct answers to this question.
- A. Phone calls
- B. Task
- C. Visit
- D. Service request
- E. Appointment
Correct Answer: A,B,C 🗳️
Which of the following elements can you use to set up routing rules for service tickets? There are 2 correct answers to this question.
- A. Escalated date
- B. Escalation status
- C. Channel type
- D. Warranty
Correct Answer: B,C 🗳️
You need to enable offline pricing for an SAP Hybris Cloud for customer system. What do you need to replicate? Please choose the correct answer.
- A. Sales area specific pricing procedure
- B. Sales area specific customer price conditions
- C. Sales area specific customer price lists
- D. Territory specific customer pricing conditions
Correct Answer: A 🗳️
Which of the following activities do you perform when you create an interactive dashboard? There are 3 correct answers to this question.
- A. Define chart interaction.
- B. Select report variants.
- C. Select data sources.
- D. Define key figure exceptions.
- E. Define access by business role.
Correct Answer: A,B,E 🗳️
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