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Updated: Jul 24, 2026
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SAP C-C4C30-1711 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Development Associate – SAP Hybris Cloud for Customer 1711 |
| Exam Number: | C_C4C30_1711 |
| Exam Duration: | 180 minutes |
| Related Certifications: | SAP Certified Application Associate – SAP Hybris Cloud for Customer |
| Exam Price: | ~USD 550 (varies by country/region) |
| Certificate Validity Period: | 2 years |
| Passing Score: | 65% |
| Available Languages: | English |
| Real Exam Qty: | 80 |
| Exam Format: | Multiple Choice, Multiple Response |
| Recommended Training: | SAP Learning Journey – Cloud for Customer |
| Exam Registration: | SAP Certification Portal |
| Sample Questions: | SAP C-C4C30-1711 Sample Questions |
| Exam Way: | Online proctored exam or authorized test center |
| Pre Condition: | No mandatory prerequisites; recommended familiarity with SAP Hybris Cloud for Customer (C4C) development concepts and SAP CRM basics |
| Official Syllabus URL: | https://training.sap.com/certification/ |
SAP C-C4C30-1711 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Security and Authorization | - User roles and access control |
| Topic 2: Business Processes | - Service process management - Sales process configuration and execution |
| Topic 3: Integration and OData Services | - OData service consumption and configuration - Integration with SAP ERP and external systems |
| Topic 4: Data Model and Business Objects | - Data management and replication concepts - Business objects structure and relationships |
| Topic 5: Reporting and Analytics | - Standard reporting tools and dashboards |
| Topic 6: User Interface and Extensibility | - UI adaptation and personalization - SDK-based extensibility concepts |
| Topic 7: SAP Cloud for Customer Overview | - Core capabilities of SAP Hybris Cloud for Customer - Product architecture and deployment options |
SAP Certified Development Associate – SAP Hybris Cloud for Customer 1711 Sample Questions:
1. In which of the following objects do you see the Maintenance Plan work center view? There are 3 correct answers to this question.
A) Customer
B) Contract
C) Installed base
D) Registered product
E) Contact
2. Which of the following items can you configure in the Sales Assistant tool in SAP Hybris Cloud for Customer? There are 3 correct answers to this question.
A) Phone calls
B) Task
C) Visit
D) Service request
E) Appointment
3. Which of the following elements can you use to set up routing rules for service tickets? There are 2 correct answers to this question.
A) Escalated date
B) Escalation status
C) Channel type
D) Warranty
4. You need to enable offline pricing for an SAP Hybris Cloud for customer system. What do you need to replicate? Please choose the correct answer.
A) Sales area specific pricing procedure
B) Sales area specific customer price conditions
C) Sales area specific customer price lists
D) Territory specific customer pricing conditions
5. Which of the following activities do you perform when you create an interactive dashboard? There are 3 correct answers to this question.
A) Define chart interaction.
B) Select report variants.
C) Select data sources.
D) Define key figure exceptions.
E) Define access by business role.
Solutions:
| Question # 1 Answer: B,C,D | Question # 2 Answer: A,B,C | Question # 3 Answer: B,C | Question # 4 Answer: A | Question # 5 Answer: A,B,E |
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