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ISQI DTFL_Syll2.0 Exam Overview:
| Certification Vendor: | iSQI / A4Q |
|---|---|
| Exam Name: | Design Thinking Foundation Level (Syllabus Version 2.0) |
| Exam Number: | DTFL_Syll2.0 |
| Passing Score: | 65% (26 out of 40) |
| Exam Format: | Multiple Choice, Single Correct Answer |
| Related Certifications: | A4Q Customer Experience Analysis Foundation Level A4Q Business Service Design Foundation Level A4Q Certified Service Designer |
| Exam Price: | From USD $135.00 (varies by region and delivery method) |
| Exam Duration: | 60 minutes |
| Available Languages: | French, Russian, Portuguese-Brazilian, Spanish, Dutch, English, German |
| Real Exam Qty: | 40 |
| Certificate Validity Period: | Unlimited / Lifetime |
| Recommended Training: | A4Q / iSQI Design Thinking Syllabus & Study Materials Official Mock Exam DTFL v2.0 |
| Exam Registration: | iSQI Official Website Pearson VUE iSQI Landing Page |
| Exam Way: | Remote Proctored (FLEX) online; Pearson VUE Test Center; Public / On-site sessions |
| Pre Condition: | No prerequisite exams or certifications required |
| Official Syllabus URL: | https://isqi.org/media/8a/8b/9c/1765899333/A4Q_Syllabus_DT_2.0_all_.pdf |
ISQI DTFL_Syll2.0 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Design Thinking Approaches and Frameworks | 20% | - Designing for Growth framework - Head–Heart–Hand (3H) framework - Stanford d.school 5-stage model - Design Council Double Diamond model |
| Process Stages and Core Practices | 25% | - Prototype — building representations (low-fi / high-fi) - Ideate — divergent and convergent thinking - Test — feedback collection and iteration - Empathize — user understanding and observation - Define — framing problems and synthesizing insights |
| Introduction to Design Thinking | 15% | - Design Thinking mindset and principles - Definition and core characteristics - Comparison with traditional problem-solving approaches - Business value and rationale |
| Design Thinking Techniques | 40% | - Discover stage techniques — Service Safari, Empathy Map - Testing techniques — A/B Testing, User Interviews, Feedback Loops - Define stage techniques — Customer Journey Map, Problem Framing, Personas - Ideation techniques — Brainstorming, Mind Mapping, Co-creation - Prototyping techniques — Storyboarding, Sketching, Mock-ups |
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