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Updated: Aug 21, 2026
No. of Questions: 53 Questions & Answers with Testing Engine
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| Certification Vendor: | IBM |
| Exam Name: | Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1 |
| Exam Number: | M2010-727 |
| Available Languages: | English |
| Exam Price: | Free / $0 USD |
| Certificate Validity Period: | Indefinite |
| Exam Format: | Multiple Choice |
| Real Exam Qty: | 52-53 |
| Exam Duration: | 60 minutes |
| Passing Score: | 70% |
| Recommended Training: | IBM Sales Mastery Learning Path |
| Exam Registration: | IBM My Learning / Pearson VUE |
| Sample Questions: | IBM M9560-727 Sample Questions |
| Exam Way: | Online, non-proctored, self-paced |
| Pre Condition: | No formal prerequisites; basic knowledge of IBM cloud and service management solutions recommended |
| Official Syllabus URL: | https://www.ibm.com/training/certification |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Cloud Service Orchestration & Automation | 15% | - Competitive differentiation and customer benefits - IBM cloud orchestrator capabilities - End-to-end service delivery automation |
| Topic 2: Endpoint & Mobility Management | 15% | - Security, compliance, and patch management - Sales models and customer value drivers - IBM Endpoint Manager (BigFix) lifecycle management |
| Topic 3: Application Performance Management (APM) Solutions | 25% | - IBM APM portfolio editions: Entry, Advanced, Premium - Monitoring capabilities: OS, databases, cloud, mobile, modern languages - Deployment models: On-premise, SaaS, hybrid |
| Topic 4: Operations Insight & Analytics | 20% | - SmartCloud Analytics: Predictive Insights, Log Analysis, Search - Netcool Operations Insight features and licensing - Root cause analysis and operational intelligence use cases |
| Topic 5: IBM Cloud & Service Management Portfolio Overview | 25% | - IBM Smarter Infrastructure value proposition - Cloud infrastructure and service management market trends - Hybrid cloud and service management positioning |
1. Entry points for optimized virtualization include?
A) Hardware optimization
B) Monitoring and capacity planning
C) Software optimization
D) None of the above
2. How will the addition of Fiberlink and the MaaS360 solution ultimately benefit IBM & the IBM portfolio?
A) IBM will be able to provide more mobile solutions to clients.
B) IBM will expand the vision of Enterprise Mobility Management and begin to provide clients with the choice of delivery model for endpoint & mobility management --- On-premise OR SaaS.
C) IBM can put more emphasis on Mobile First.
3. What are the three primary responsibilities of operations management?
A) Diagnose and fix system problems and then notify stake holders
B) Manage risk; ensure availability of critical systems and to ensure efficient utilization of resources.
C) Ensure availability of critical systems, operate the help desk, virtualize systems.
D) Reduce expenses, virtualize systems and provide executive dashboards
4. IBM Cloud Solutions offer state of the art modular capabilities for:
A) Heterogeneous server, networking, storage & middleware
B) Homogeneous server, networking, storage & middleware
C) For Public clouds only
D) Patterns and Images
5. The IBM SmartCloud Analytics portfolio includes which of these three capabilities?
A) Search. Watson, and alert
B) Streams. Big Insights and alerts
C) Predict, alert, and search
D) Predict, search, and optimize
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: D |
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