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Pegasystems PEGACSSA72V1 Exam Overview:

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Pegasystems Certified Senior System Architect (CSSA) 72V1 Sample Questions:

1. Users create Insurance Coverage Requests cases to authorize insurance payments. Users enter information that includes the name of the patient, the date of the procedure, and the type of procedure. After entering the information, users submit the request for a review of the patient's insurance policy. Because multiple users enter requests, duplicate requests can occur. A request is considered a duplicate if the patient name, procedure type, and procedure date match an existing request. You have been given two requirements:
*Ensure that users can identify duplicate requests.
*If a case is a duplicate, it is not written to the database. Otherwise, write the case to the database.
Which two steps satisfy the requirement that only nonduplicate requests are written to the database? (Choose Two)

A) Add a Persist Case step to the case lifecycle design.
B) Add a Persist Case flow action to case lifecycle design
C) Configure the case type to instantiate temporary cases.
D) Configure a Create Case step to instantiate temporary cases.

2. You are configuring a screen flow as shown below:

A) Select the Enable navigation link and Only allow navigating back to this step options for both steps four and five.
B) Select the Enable navigation link option for step four, and the Only allow navigating back to this step option for step five.
C) Select the Enable navigation link option for both steps, and the Only allow navigating back to this step option for step four.
D) Select the Enable navigation link option for both steps, and the Only allow navigating back to this step option for step five.

3. An insurance claim case is field by a customer and assigned a claim type (fire, flood, or theft). The claim contains a list of loss items. Which of the data would you store in a local data source?

A) Items of loss
B) Policy details
C) Claim types
D) Customer data

4. Consider the following user story:
As a loan officer, I want to be able to automatically accept the next available application for review so I can complete the next highest priority case.
How do you implement this user story?

A) Use a ToLeveledGroup router and Pega's Get Next Work functionality.
B) Use a ToWorklist router and the GetNextWorkCriteria decision tree.
C) Use a ToDecisionTree router and the GetNextWorkCriteria decision tree.
D) Use a ToWorkbasket router and Pega's Get Next Work functionality.

5. Consider the following partial requirement for configuring the Get Next Work functionality in Pega 7:
All workbaskets with which a user is associated must be checked first. Then, all eligible assignments from all workbaskets must be consolidated into a single list before being filtered and sorted.
Which two options must you select in the Operator ID record to implement this part of the requirement?
(Choose Two)

A) Operator is available to receive work
B) Merge workbaskets
C) Use all workbasket assignments in the user's work group
D) Get from workbaskets first

Solutions: