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Salesforce Slack-Admn-201 Exam Overview:

Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. You're an Org Primary Owner on your company's Slack Enterprise Grid. You have six workspaces, each representing one line of business. Your company's Chief Information Officer (CIO) is keen on keeping all members of the organization informed about new Slack features on an ongoing basis.
How can you ensure all members are receiving ongoing enablement on new Slack features?
(Select the best answer.)

A) Advise Workspace Admins to direct all members to Slack's website to review new features.
B) Pin messages related to new Slack features in a dedicated multi-workspace channel on a recurring basis.
C) Leverage an org-wide channel to announce new Slack features on a recurring basis, and bookmark useful links and learning material in channel.
D) Direct members to a #help-slack channel to ask questions about new Slack features and receive feedback from your Slack Champions.

2. In which scenario would the Clips feature be the most useful to support asynchronous work?
(Select the best answer.)

A) A service representative is troubleshooting a time-sensitive issue in channel with their tier support team.
B) A project manager is showing their work to the rest of their project team and asking for feedback before the end of the week.
C) A manager schedules time to thoroughly review a product release with their team.
D) A manager is actively brainstorming with the leadership team on new department initiatives.

3. A company has recently implemented Slack, and many teams have started to use it instead of email. Admins want to help members be more productive in Slack without overwhelming them with too much training.
Which of the below would be the most effective way to increase members' productivity in Slack?

A) Allow employees to install social apps, like Giphy, that will help attract new Slack members.
B) Show employees how they can request new apps to be installed in Slack.
C) Connect tools they are already using, like Google Calendar or Box, to Slack.
D) Train everyone on how to create Slack integrations.

4. Your company uses Slack Enterprise Grid.
An employee loses an office device that is logged into Slack.
What should an Org Admin do to mitigate risk?

A) Ask the user to log out of the device by clicking End all sessions in their Slack settings.
B) Deactivate the user in Slack, and reactivate them once the device is located.
C) Notify the Workspace Owner(s) for the workspace(s) the user is a member of so they can temporarily remove the user from their workspace(s).
D) Sign member out of the Enterprise Grid org by selecting Sign out of Slack in the admin dashboard.

5. You're the Org Admin for a company's Slack Enterprise Grid organization. Currently, Workspace Admins can decide how guest invitations are managed within their workspace. You want to lock this policy so that guest invitations can only be approved by Org Owners and Admins.
What action should you take to make this change?
(Select the best answer)

A) Notify users that guest invitations must be submitted at the org level in the announcements channel.
B) Ask the Org Owner to make this change because only Org Owners can change org-level policies and settings.
C) Lock guest invitations from the org admin dashboard.
D) Lock guest invitations from each workspace's setting page.

Solutions: