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Huawei Certified Pre-sales Associate-Unified Communications Sample Questions:

1. When the user dials the enterprise switchboard, the system will first broadcast the corporate welcome message recorded by the enterprise to the user. Administrators can set up multiple corporate greetings based on time of day. Suppose the administrator defines two time welcome words. "Welcome to call Company A" from Monday to Friday (8:00:00-17:59:59) Play "Congratulations on Happy Holidays" from October 1st to October 7th (8:00:00~17:59:59).
Then based on the priority principle "date + time" > "week + time", September 30, 2013 and October 1st, respectively, on Monday and Tuesday, what kind of tone should be played separately? ()

A) Welcome to call company A; please call company A
B) Welcome to call company A; congratulations on happy holidays
C) Congratulations on happy holidays; congratulations on happy holidays
D) Congratulations on Happy Holidays; welcome to call Company A

2. The administrator can specify the recording strategy. Which recording strategies does the system support? () (multiple choices in this question)

A) The administrator can configure a recording strategy. For example, a call with a call duration of more than 10 minutes requires recording. The system automatically performs this policy according to this policy.
Row.
B) Forced recording, that is, all agent calls will be forced to record
C) Percentage recording. The percentage of the system installation settings, randomly selected recording.
D) The seat is self-recording. Agents are free to choose when to start recording, when to stop recording, and which calls need to be recorded.

3. The Huawei queuing machine integrates multiple functions and functions, which can simplify configuration and networking and facilitate deployment.
What features can I provide? () (multiple choices in this question)

A) Media resource platform, providing resources for playback, receiving, recording, etc.
B) Call control capability, access to the CTI platform, down to the agent phone registration
C) Media access gateway, providing E1/T1 interface to access PSTN network
D) The agent's phone status is reported. After the agent picks up the phone, the queue machine can detect and report to the CTI platform.

4. The advantages of the eSpace Desktop public network VPN access technology do not include: ()

A) The VPN tunnel cannot be shared with other business services.
B) Enterprise customers' original Desktop access strategy does not need to change
C) Adopt industry standard VPN technology to benefit old network equipment
D) Hide the internal network topology and protect the internal network security

5. The U2980's MSU board supports wide-bandwidth signaling processing, including ISUP, SIP, and so on. ()

A) FALSE
B) TRUE

Solutions: