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IBM C9510-526 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM Application Integration Middleware L1 Support Application Development |
| Exam Number: | C2180-526 |
| Real Exam Qty: | 55-130 (varies by version) |
| Exam Format: | Multiple Choice, Scenario-based Questions |
| Passing Score: | 60-70% |
| Exam Price: | USD 200-250 (varies by region) |
| Certificate Validity Period: | 3 years |
| Exam Duration: | 90-120 |
| Available Languages: | English |
| Recommended Training: | IBM Training and Skills Gateway |
| Exam Registration: | Pearson VUE IBM Exams IBM Certification Portal |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or test center (IBM Pearson VUE) |
| Pre Condition: | Basic knowledge of software development and enterprise middleware concepts recommended |
| Official Syllabus URL: | https://www.ibm.com/certification/ |
IBM C9510-526 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Application Integration Fundamentals | - Middleware architecture concepts
|
| Application Development & Support | - L1 Support Operations
|
| Tools and Runtime Environment | - Runtime monitoring
|
IBM Application Integration Middleware L1 Support Application Development Essentials: What Candidates Ask
- Application Development & Support ()
- Tools and Runtime Environment ()
- Application Integration Fundamentals ()
IBM Application Integration Middleware L1 Support Application Development Sample Questions:
What is the usage of the Post Sales database (PSdb) Web site?
- A. It allows the customers to search for their problem in other reported Problem Management Records (PMRs)
- B. It helps support professionals determine what documents they will need from the customer according to their product.
- C. It allows both customers and Support professionals to search for their problem in other reported PMRs.
- D. It allows the Support Professionals to search for their problem in other reported PMRs.
Correct Answer: B 🗳️
As a L1 support professional there are numerous Problem Management Record (PMR) tools that canbeutilized. When should Assist On Site (AOS) be used instead of IBM Support Assistant (ISA)?
To:
- A. search numerous databases concurrently
- B. run diagnostic tools
- C. collect the correct set of documentation
- D. remote log-in to a client's machine to assist in gathering log files
Correct Answer: A 🗳️
What would a L1 support professional use Really Simple Syndication (RSS) feed for?
- A. to program an application.
- B. as a reliable tool for Site Services.
- C. to change a Web page.
- D. to subscribe to updates from a Web page.
Correct Answer: B 🗳️
Refer to the Exhibit.
In CallCenter.the VM ID and node fields are set on the options notebook registration tab.
What is the purpose of these fields?
They are used for:
- A. RETAIN Notify to send Problem Management Report (PMR) notification.
- B. CallCenter to authenticate at the login time.
- C. an email address to send notification when password is locked.
- D. notification to the resolution team on critsit PMRs
Correct Answer: B 🗳️
While working on a defect Problem Management Report (PMR). the customer needs extensive
"how to" assistance from the L1 support professional in obtaining needed documentation.
Report the time spent:
- A. using a service given code of T9.
- B. on a new non-defect PMR.
- C. on the defect PMR.
- D. using a service given code of R9.
Correct Answer: C 🗳️
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