Pass4training offer you the best valid and useful Microsoft MS-720 training material
Last Updated: Oct 25, 2026
No. of Questions: 123 Questions & Answers with Testing Engine
Download Limit: Unlimited
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A Microsoft certification carries real weight with employers, and the MS-720 exam is the gatekeeper. Prepare with Pass4training and its 123 practice questions, and walk into the Microsoft Teams Voice Engineer exam knowing what to expect.
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Teams Voice Engineer |
| Exam Number: | MS-720 |
| Related Certifications: | Microsoft 365 Certified: Teams Voice Engineer Expert Microsoft 365 Certified: Teams Administrator Associate |
| Exam Format: | Multiple choice, Case study, Scenario based |
| Exam Price: | USD 165 |
| Real Exam Qty: | 40-60 |
| Available Languages: | English |
| Passing Score: | 700 (on a 1000 scale) |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Taken at a testing centre or online via Pearson VUE. |
| Pre Condition: | Must also earn Microsoft 365 Certified: Teams Administrator Associate to achieve the Teams Voice Engineer Expert certification. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/ms-720 |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Optimize network performance | 5-10 | - Design network infrastructure - Implement network topology |
| Topic 2: Configure and manage Teams Phone for voice users | 15-20 | - Enable users for Teams Phone - Enable users for Direct Routing - Migrate voice users - Enable per-user calling features |
| Topic 3: Monitor and troubleshoot Microsoft Teams Phone | 15-20 | - Troubleshoot Direct Routing connectivity - Troubleshoot call failure and quality - Monitor and troubleshoot clients and devices - Monitor Teams Phone and SBC health |
| Topic 4: Plan and configure Microsoft Teams Phone | 25-30 | - Plan and design PSTN solutions - Configure auto attendants and call queues - Manage phone numbers and operator connect - Design emergency calling - Configure phone policies - Configure audio conferencing |
| Topic 5: Plan and configure Direct Routing | 15-20 | - Extend Direct Routing infrastructure - Deploy and maintain Survivable Branch Appliance (SBA) - Design Direct Routing call flows - Implement SIP trunking with Direct Routing |
| Topic 6: Plan and configure Teams clients and devices | 5-10 | - Plan and configure Teams Rooms - Plan and configure Teams Phones and displays |
The MS-720 exam is the official Microsoft exam that leads to the Microsoft 365 Certified: Teams Voice Engineer Expert certification, positioned at the Expert (Retired) level. It validates the skills employers expect from certified professionals, and passing it is a concrete step forward in an IT career. It is also connected with other credentials in the same track, including Microsoft 365 Certified: Teams Administrator Associate, Microsoft 365 Certified: Teams Voice Engineer Expert.
Yes. Pass4training offers a free PDF demo of the Microsoft Teams Voice Engineer material, so you can check the question style and answer quality before paying. After purchase, your product includes 365 days of free updates; once that period expires, you can extend the update service at a 50% discount from your member zone.
The passing score for the Microsoft Teams Voice Engineer exam is 700 (on a 1000 scale), and the official registration fee is USD 165. Keep in mind that a failed attempt means paying the full fee again to retake it. A sensible approach is to test yourself first with Pass4training practice questions and only book your seat once your mock scores sit comfortably above 700 (on a 1000 scale).
The Microsoft Teams Voice Engineer exam is organized into 6 domains. The main ones include Optimize network performance (5-10); Plan and configure Teams clients and devices (5-10); Configure and manage Teams Phone for voice users (15-20). Weightings tell you where to spend most of your study time, and the full topic breakdown is listed in the exam outline section above on this page.
If you take the Microsoft Teams Voice Engineer exam within 60 days of your purchase and do not pass, you can apply for a full refund under the Pass4training refund policy. The claim requires a scanned enrollment slip and your official Score Report in PDF, submitted within 2 days after the exam; claims are processed within 7 days. Note that the guarantee applies only to the corresponding exam — attempts taken within 3 days of purchase, downloaded-but-never-taken exams, free materials, and expired orders are not covered, and the candidate name must match the payer name. Prefer new material instead of a refund? You can swap for two free exam products of equal value and keep the update service on your original purchase. As for delivery, everything is instant: the download link reaches your mailbox within one minute of payment (contact support if nothing arrives within 2 hours), and there is no limit on how many computers you can install it on.
Must also earn Microsoft 365 Certified: Teams Administrator Associate to achieve the Teams Voice Engineer Expert certification. Requirements like these can change, so before you book, confirm the current eligibility rules on the official page: https://learn.microsoft.com/en-us/credentials/certifications/exams/ms-720.
You have a Microsoft Teams Phone deployment.
You are designing a room that will be used for collaboration.
You need to select a device for the room. The device must meet the following requirements:
Support video.
Support one-touch join for meetings.
Can start new meetings from within the room.
Support HDMI ingestion of content into Teams.
Which type of device should you select? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Correct Answer: A,B 🗳️
Explanation: Only visible for Pass4training members. You can sign-up / login (it's free).
Your company has a main office in Dallas.
The company has a Microsoft Teams Phone deployment.
Currently, the default audio conferencing bridge is set to a phone number that has a Miami area code.
In the Microsoft Teams admin center, you get a number in the Dallas area code.
You need to assign the new Dallas number as the default audio conferencing bridge.
What should you configure in the Microsoft Teams admin center?
Correct Answer: A 🗳️
Explanation: Only visible for Pass4training members. You can sign-up / login (it's free).
Your company has an on-premises deployment of Microsoft Skype for Business Server 2015 with CU8 that Is configured for hybrid connectivity You are migrating to Microsoft Teams Phone. A Direct Routing trunk is used for PSTN connectivity. The company requires that phone number assortments be performed in Active Directory.
You plan to create a call queue that will service users both on-premises and in the cloud.
You need to create and assign a resource account for the call queue. The call queue must be able to teach users regardless of which platform they are on.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Correct Answer:

1 - From the Skype for Business...
2 - Assign the resource account...
3 - From Org-wide settings...
You have a Microsoft Teams Phone deployment in an office.
When a user dials an emergency number, the safety team for the office is notified.
Your company opens a new office that has a Teams Phone deployment
You need to ensure that the safety team for the new office is notified when an emergency call is placed from that office.
How should you complete the PowerShell script? To answer, drag the appropriate values to the correct targets. Each value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Correct Answer:

You have a Microsoft I earns deployment and an existing telephony solution that provides PSTN capability to on premises third-party PBX systems in two separate locations.
You need to implement a redundant PSTN solution for Microsoft Teams Phone. The solution must use the existing telephony earner services. The solution must ensure that outbound calls can be made if a component fails.
Which three components should you implement? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point
Correct Answer: C,D,E 🗳️
Explanation: Only visible for Pass4training members. You can sign-up / login (it's free).
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