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NHA Phlebotomy-Technician Exam Syllabus Topics:

NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:

1. A patient starts convulsing during a blood collection. Which of the following actions should the phlebotomist take?

A) Offer orange juice to the patient.
B) Allow the patient's limbs to move freely.
C) Continue the collection.
D) Apply a cold compress to the patient.

2. Which of the following is the best response when a patient asks the phlebotomist to interpret an abnormal laboratory result?

A) "You should search the result online."
B) "This result means your condition is serious."
C) "Your provider can explain what the result means."
D) "The laboratory probably made an error."

3. A blood specimen is rejected by the laboratory for testing. Which of the following actions should the phlebotomist take?

A) Shred the test result documentation.
B) Contact the patient to repeat venipuncture collection.
C) Send the patient their laboratory results via mail.
D) Document in the patient's health record to redraw for the next yearly visit.

4. Which of the following actions should a phlebotomist take after receiving a critical value?

A) Request that a colleague repeat the testing.
B) Relay the value to the laboratory manager after completing collections.
C) Record the value on the patient's chart for the nurse to review.
D) Report the value to the provider directly in a timely manner.

5. Which of the following should a phlebotomist review on a requisition prior to collection for an outpatient draw?

A) Insurance authorization
B) Specimen requirements
C) Medications
D) Allergies

Solutions: