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Oracle 1Z1-456 Exam Syllabus Topics:

Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. In the Oracle Fusion Territory Management application, dimension parameters are used to refine the definition of each dimension so that it meets business requirements. Which two dimensions use parameters to control the number of visible levels in the Dimensional Hierarchy?

A) Customer Size
B) Account Type
C) Industry
D) Time
E) Product

2. You are the company administrator for Oracle Fusion CRM applications. While configuring the business objects, you will need to capture non-standard information. You decide that the Notes functionality is best suited to this task.
After you have created a new note type during the note setup process, you will be able to__________.

A) leave the mapping blank in order to provide end users with a "view all" option
B) import the information from a legacy system
C) transfer information from the note object to standard fields within Oracle Fusion CRM
D) add custom fields to the note object
E) map the note type to the business object to aid in end user searching, filtering, and reporting

3. A sales person submits a forecast and then changes an opportunity. The salesperson's manager rejects the forecast. By default, the forecast items are not synchronized with the opportunity. Identify the action to be performed to view the updated forecast.

A) The administrator must extend the freeze date.
B) Enable "Refresh from Opportunity" at the forecast level.
C) The administrator must enable Forecast Criteria Override.
D) Change the territory for the salesperson.
E) Run the Due Date Check process.

4. Identify two components of sales coach that can assist in bringing opportunities to a successful close.

A) recommended documents
B) process steps
C) stalled deal limit
D) opportunity status
E) task

5. Your company currently uses a legacy system, and has a 1:M relationship between opportunity and contacts. Now that your company has purchased Oracle Fusion CRM, you have been asked to import the legacy data.
How should the flat file be arranged in order to successfully import all of the legacy data into oracle Fusion CRM?

A) Each set of contact data should be imported from a separate flat file
B) Create a data set for each contact and include them on different lines; the opportunity data should be included only for the primary contact.
C) Create a data set for each contact and include them all on the same opportunity line.
D) Create a data set for each contact and include them on different lines; the opportunity data should be included at the beginning of each line.
E) 1:M relationships cannot be directly imported into Oracle Fusion CRM.

Solutions: