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HP Selling HP EMEA cMPS Sample Questions:

1. Which benefits do Channel Managed Print Services resellers receive as part of the program? (Select two.)

A) A USB stick with an automatic assessment tool developed by HP
B) A hardware box full of tools for technicians
C) Access to the Channel Managed Print Services pricing tool
D) A list of customers to whom they can sell
E) Access to dedicated project management support
F) Dedicated SRCP code for special pricing on specific HP Supplies

2. Who is responsible for the Help Desk support withacMPS contract?

A) HP
B) Customer
C) Channel Managed Print Services partner
D) Specialized Service Company

3. Which statement best describes the usage of the pricing tool in the Channel Managed Print Services program?

A) Use of the pricing tool is mandatory for the first three deals in a month
B) The HP partner can choose whether or not to adopt the tool.
C) The HP partner must use the pricing tool for contract calculation.
D) Pricing tool results must be checked by the HP Partner Account Manager before presenting them to the customer

4. When should HP Care Pack Services be used within a cMPS contract?

A) Always, when supporting HP commercial MFP
B) Decided by thepartnerand it is an option as part of the cMPS program
C) Mandatory for all HP devices supported under the cMPS program
D) Only when service level responses of less than 4 hours are required

5. What is a HP Contractual Cartridge?

A) A partner's own clone supplies being used in the cMPS program
B) Any HP cartridge being used within the cMPS program
C) HP original cartridge shipped in different packaging with the suffix C
D) HP original cartridge with twice the page yield

Solutions: