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Updated: Sep 06, 2026
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SAP C-C4H410-01 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Application Associate - SAP Sales Cloud 1911 |
| Exam Number: | C-C4H410-01 |
| Real Exam Qty: | 80 |
| Available Languages: | English |
| Related Certifications: | SAP Certified Application Associate - SAP Sales Cloud |
| Exam Price: | $549 USD |
| Passing Score: | 61% |
| Exam Duration: | 180 minutes |
| Certificate Validity Period: | Out of maintenance / Retired |
| Exam Format: | Multiple Response, Multiple Choice |
| Recommended Training: | Exploring SAP Sales Cloud 1911 SAP Learning Hub |
| Exam Registration: | SAP Certification Hub SAP Training & Certification Shop |
| Sample Questions: | SAP C-C4H410-01 Sample Questions |
| Exam Way: | Online proctored or Onsite at SAP authorized test centers |
| Pre Condition: | Basic knowledge of SAP Sales Cloud, sales processes, and CRM concepts; no mandatory prerequisites |
| Official Syllabus URL: | https://training.sap.com/certification/c_c4h410_01-sap-certified-application-associate-sap-sales-cloud-1911 |
SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Territory Management | <8% | - Territory determination rules - Territory hierarchy setup |
| Data Migration and Integration | >12% | - Troubleshooting migration issues - Data migration templates and workbench - Pre-packaged integration scenarios |
| Product and Pricing | 8%-12% | - Pricing components configuration - Trigger pricing in sales documents - Internal and external pricing determination |
| Lead and Opportunity Management | 8%-12% | - Opportunity creation and buying center - Revenue scheduling and sales stages - Lead distribution and qualification |
| Visit Planning and Execution | <8% | - Visit surveys and follow-up tasks - Activity planning and scheduling |
| Personalization and Extensibility | <8% | - Mashups and custom fields - Custom business objects |
| Workflow and Notifications | <8% | - Notification process setup - Workflow conditions and actions |
| Reporting and Analytics | 8%-12% | - Excel integration with reports - Custom report components - Interactive dashboards |
| Account and Contact Management | <8% | - Contact data maintenance - Account groups and relationships |
| Sales Planning and Forecasting | <8% | - Forecast creation and submission - Sales target dimension setup |
| User Management | 8%-12% | - Business roles and access rights - User creation and maintenance - Access control management |
| Implementation Basics and Fine Tuning | 8%-12% | - Fine-tuning timeline and dependencies - Configuration and administration tasks - Tailoring standard settings |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
Question 1
Your customer wants their managers to track sales performance. How do you perform the sales target planning?
There are 2 correct answers to this question.
Response:
A. Maintain multiple curruncies in the sales target plan.
B. Create a sales target plan with unique key combination of sales unit and horizon.
C. Select the planning dimensions and master data.
D. Maintain multiple active versions of the sales target plan at the same time.
Question 2
For which of the following reasons would you create a business role?
There are 3 correct answers to this question.
Response:
A. You want to standardize system access.
B. You want to set up a service agent for an administrator.
C. You want to perform fine-tuning activities.
D. You want to make custom reports available on the home page.
E. You want to restrict drop-down list values for a specific group of users.
Question 3
A user is assigned to work centers that contain the same view, in the first work center, the user has unrestricted read and write access, in the second work center the user had read only access.
Which access rights does the user get for this view in both work centers?
Please choose the correct answer.
Response:
A. Restricted read access and unrestricted write access
B. Unrestricted Read and Write access
C. Unrestricted read access and restricted write access
D. Restricted Read and Write access
Question 4
For which of the following systems does SAP Sales Cloud provide standard integration content for registered products?
Please choose the correct answer.
Response:
A. SAP Commerce
B. SAP Marketing
C. SAP ERP
D. SAP CRM
Question 5
What type of confirmation is received for an availability check when you use the Quotation Request External Pricing option from SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:
A. Future Confirmation
B. Binding Confirmation
C. Semi-binding Confirmation
D. Non-binding Confirmation
Solutions:
| Question 1 Answer: B,C | Question 2 Answer: A,B,E | Question 3 Answer: B | Question 4 Answer: C | Question 5 Answer: D |
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