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Updated: Aug 21, 2026
No. of Questions: 187 Questions & Answers with Testing Engine
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Salesforce EX-Con-101 Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Experience Cloud Consultant |
| Exam Number: | EX-101 |
| Exam Format: | Multiple Choice, Multiple Select |
| Exam Duration: | 105 minutes |
| Available Languages: | English |
| Exam Price: | $200 USD |
| Related Certifications: | Salesforce Certified Administrator Salesforce Certified Platform App Builder |
| Real Exam Qty: | 60 |
| Passing Score: | 68 |
| Certificate Validity Period: | 3 years |
| Sample Questions: | Salesforce EX-Con-101 Sample Questions |
| Exam Way: | Online proctored exam at authorized testing centers or remotely |
| Pre Condition: | Recommend having at least 6-12 months of hands-on Experience Cloud implementation experience. Salesforce Administrator certification is recommended but not required. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/experiencecloudconsultant |
Salesforce EX-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Analytics and Monitoring | 13% | - Conduct user feedback collection and optimization - Monitor site performance and user engagement - Configure Site.com analytics and reporting - Implement error handling and logging |
| Topic 2: Implementation and Integration | 28% | - Build and configure Experience Builder pages and components - Implement search functionality and content tagging - Configure SSO and authentication providers - Implement Einstein bots and chat functionality - Integrate external systems via APIs and connected apps - Configure email and notification templates |
| Topic 3: Solution Design and Business Logic | 28% | - Design Experience Cloud site architecture (themes, templates, branding) - Configure navigation, menus, and site structure - Configure Lightning Web Components for customizations - Set up and manage CMS content and files - Implement security model (profiles, permission sets, sharing rules) - Design data access and visibility rules |
| Topic 4: Change Management and Training | 13% | - Define support processes and escalation paths - Develop user adoption strategy and documentation - Create training materials and end-user guides - Plan and execute change management activities |
| Topic 5: Discovery and Scoping | 18% | - Understand customer business objectives and challenges - Define scope and create solution design - Identify key stakeholders and user personas - Assess organizational readiness for digital transformation |
Salesforce Certified Experience Cloud Consultant Sample Questions:
1. Ursa Major Solar wants to give customers the ability to add authorized users to view usage, billing, and payment history.
Which permission should be granted to customersto add authorized users?
A) Modify All for Usage, Billing, and Payment History
B) Delegated External User Administrator
C) View Content in Portals
D) View and Manage Users
2. Which three items are reportable by a site administrator through Google Analytics for Experience Cloud sites?
Choose 3 answers
A) Contact Support page Activity
B) User Login History Option
C) Number of Case Created by user
D) Page View by Salesforce Object
E) Search Activity
3. The Experience Cloud manager has been asked to ensure that a Knowledge article Is visible to Internal Salesforce users,unauthenticated visitors to the site, and third-party authenticated users.
Which two settings need to be configured on the draft article before it is published?
Choose 2 answers
A) Visible in Public Knowledge Base
B) Visible toEmployee
C) Visible to Guest User
D) Visible to Partner
4. DreamHouse Reality (DR) is looking to enter the insurance business. After discussing with business advisor.
DR has decided to use independent agents to manage claims.
Which two feature are available for DR to implement a solution involving insurance agent persona?
Choose 2 answers
A) Insurance agent permission set license
B) Financial Services Lightning template
C) Financial Services Community permission setlicense
D) Insurance Agent Portal Lightning template
5. Universal Containers is looking to build a new self-service site. Users will post questions, read Knowledge articles, and view case reports, users will not beregistering deals or participating in any other sales activity.
Which external user license meets these requirements?
A) External Community Plus
B) Authenticated Service Site User
C) Customer Community Plus
D) External Identity
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A,B,E | Question # 3 Answer: A,B | Question # 4 Answer: C,D | Question # 5 Answer: C |
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