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Updated: Aug 31, 2026

No. of Questions: 80 Questions & Answers with Testing Engine

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Choosing Purchase: "Online Test Engine"
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ITIL ITIL-5-Foundation Exam Overview:

Certification Vendor:PeopleCert (formerly AXELOS)
Exam Name:ITIL 4 Foundation Examination
Exam Number:ITIL4 Foundation
Related Certifications:ITIL 4 Strategic Leader
ITIL 4 Practice Manager
ITIL 4 Managing Professional
Exam Format:Scenario-based questions (basic level), Multiple-choice, Closed book
Exam Price:Varies by region and provider (typically ~£200–£400 GBP equivalent)
Real Exam Qty:40 multiple-choice questions
Certificate Validity Period:No fixed expiry (subject to PeopleCert certification policy updates)
Exam Duration:60 minutes
Available Languages:Portuguese (Brazil), French, Spanish, English, Japanese, Korean, Chinese (Simplified), German
Passing Score:65% (26 out of 40 questions)
Recommended Training:PeopleCert ITIL 4 Foundation Training
Exam Registration:PeopleCert Official ITIL Certification Page
Sample Questions:ITIL ITIL-5-Foundation Sample Questions
Exam Way:Online proctored exam or authorized test center (PeopleCert)
Pre Condition:No formal prerequisites required. Recommended basic understanding of IT service management concepts.
Official Syllabus URL:https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-4-foundation

ITIL ITIL-5-Foundation Exam Syllabus Topics:

TopicDetails
Topic 1
  • Value Co-Creation and Service Relationships: Explores how value is created collaboratively between providers, consumers, and stakeholders while balancing outcomes, costs, risks, and experience.
Topic 2
  • ITIL Guiding Principles: Introduces the seven universal principles that guide decision-making and collaboration across any organizational context.
Topic 3
  • ITIL Management Practices: Introduces the purpose and core concepts of ITIL's 34 management practices across General, Service, and Technical categories.
Topic 4
  • Extension Module: AI Governance (Optional): An optional module addressing ethical, compliant, and responsible AI adoption, covering risk, transparency, and regulatory considerations.
Topic 5
  • The Digital Product and Service Lifecycle: Covers the eight-stage lifecycle model from Discover through Retire replacing ITIL 4's service value chain with end-to-end guidance.
Topic 6
  • The ITIL Service Value System (SVS): Explains how guiding principles, governance, value chain activities, and continual improvement work together as one integrated framework.
Topic 7
  • Continual Improvement Model: Covers the seven-step structured approach for driving and sustaining organizational improvement over time.
Topic 8
  • Digital Product and Service Management Concepts: Covers how digital products and services create and deliver value across their lifecycle in fast-changing, technology-driven environments.

Reference: https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-5-foundation-version-50-4154

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The Pass4training ITIL-5-Foundationtraining pdf has been organized reasonably which is easy for you to understand. The content of the ITIL-5-Foundation are valid and related to the actual test, which can give you good guidance during preparation. Besides, one year free update of ITIL-5-Foundation is available for all of you. 100% pass is our guarantee.

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Frequently Asked Questions

is it possible to pass the actual test just by studying ITIL-5-Foundation training mmaterial?

Certainly sure! Our ITIL-5-Foundation questions & answers are selected and verified by the professional team, which has high quality and hig h pass rate. Please take time to prepare for it and easy pass will be done.

Do you have any discounts?

We offer some discounts to our customers. There is no limit to some special discount. You can check regularly of our site to get the coupons.

What kinds of study material Pass4training provides?

Test Engine: ITIL-5-Foundation study test engine can be downloaded and run on your own devices. Practice the test on the interactive & simulated environment.
PDF (duplicate of the test engine): the contents are the same as the test engine, support printing.

How long can I get the ITIL-5-Foundation products after purchase?

You will receive an email attached with the ITIL-5-Foundation study material within 5-10 minutes, and then you can instantly download it for study. If you do not get the study material after purchase, please contact us with email immediately.

Are the update of ITIL-5-Foundation products free?

The free update offer is valid for one year after you've purchased the ITIL-5-Foundation products. You will be informed if there is any update

What's the different of the three versions?

Online Test Engine can supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser. You can use it on any electronic device and practice with self-paced.
Online Test Engine supports offline practice, while the precondition is that you should run it with the internet at the first time.
Self Test Engine is suitable for windows operating system, running on the Java environment, and can install on multiple computers.
PDF Version: can be read under the Adobe reader, or many other free readers, including OpenOffice, Foxit Reader and Google Docs.

How does your Testing Engine works?

Once download and installed on your PC, you can practice ITIL-5-Foundation test questions, review your questions & answers using two different options 'practice exam' and 'virtual exam'.
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Practice Exam - review exam questions one by one, see correct answers.

How often do you offer your ITIL-5-Foundation products updates?

All the products are updated frequently but not on a fixed date. Our professional team pays a great attention to the exam updates and they always upgrade the content accordingly.

Do you have money back policy? How can I get refund if fail?

Sure. We have the money back guarantee in case of failure by our products. The process of money back is very simple: you just need to show us your failure score report within 60 days from the date of purchase of the exam. We will then verify the authenticity of documents submitted and arrange the refund after receiving the email and confirmation process. The money will be back to your payment account within 7 days.

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