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Updated: Aug 10, 2026
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WGU Information-Technology-Management Exam Overview:
| Certification Vendor: | Western Governors University (WGU) |
| Exam Name: | Information Technology Management |
| Exam Number: | QGC1 |
| Available Languages: | English |
| Certificate Validity Period: | N/A |
| Exam Format: | Multiple-choice, Scenario-based |
| Exam Price: | Included in Tuition |
| Related Certifications: | Bachelor of Science in Information Technology Management |
| Sample Questions: | WGU Information-Technology-Management Sample Questions |
| Exam Way: | Online Proctored Exam |
| Pre Condition: | Prior coursework in general education and business foundations |
| Official Syllabus URL: | https://www.wgu.edu/online-business-degrees/it-information-technology-management-bachelors-program.html |
WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Ethics and Strategy | - Emerging Technologies - Ethics in Technology - Bias and Legal Concerns |
| Topic 2: Security and Risk Management | - Risk Management and Cybersecurity |
| Topic 3: Information Systems Management | - Map Applications and Information Systems Value - Hardware, Software, and Networking - Information Systems Acquisition and Development |
WGU Information Technology Management QGC1 Sample Questions:
1. What is an advantage of virtualization?
A) Increases reliance on manual operations
B) Allows for greater workload stagnation
C) Restricts the availability of resources
D) Reduces the cost of ownership and makes IT simpler to manage
2. What is communications media in a unified communications system?
A) Software-based phone that uses VoIP
B) Traditional phone with networking support
C) Signal converter for analog phones
D) Mobile conferencing phone-like tool
3. How do small and medium enterprise (SME)-focused enterprise resource planning (ERP) systems help small businesses?
A) They provide core functions at low cost.
B) They deliver advanced forecasting.
C) They simplify budgets by reducing reporting.
D) They automate growth strategy design.
4. Which behavior supports ethical IT use in the workplace?
A) Monitoring employee activity prior to explaining policies
B) Providing clear guidelines on technology use
C) Allowing personal devices without security controls
D) Giving open access to company data for collaboration
5. How does operational decision-making differ from strategic decision-making?
A) It involves day-to-day activities.
B) It sets the overall direction of the company.
C) It focuses on long-term goals.
D) It establishes the mission statement of the company.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: A |
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