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Salesforce NP-Con-101 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Nonprofit Success Pack Consultant Exam (NP-Con-101)
Exam Number:NP-Con-101
Exam Price:USD 200 (plus applicable taxes); JPY 30,000
Available Languages:English
Passing Score:67%
Related Certifications:Salesforce Certified Platform Administrator
Real Exam Qty:Approximately 60 scored questions + up to 5 unscored questions
Exam Duration:105 minutes
Exam Format:Multiple-choice, Multiple-select, Scenario-based questions
Recommended Training:Trailhead: Prepare for Salesforce Nonprofit Success Pack Consultant Exam
Salesforce Nonprofit Success Pack Documentation
Exam Registration:Official Salesforce Certification Registration
Salesforce Certification Help and Scheduling
Sample Questions:Salesforce NP-Con-101 Sample Questions
Exam Way:Online proctored exam or onsite testing center
Pre Condition:Salesforce Certified Platform Administrator credential required
Official Syllabus URL:https://trailheadacademy.salesforce.com/certificate/exam-npsp-consultant---NP-Con-101

Salesforce NP-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Integration and Data Management15%- Data Handling
  • 1. Data quality and deduplication concepts
    • 2. Data import and migration strategies
      Topic 2: Implementation Strategies and Best Practices- NPSP Configuration and Setup
      • 1. Household Account Model implementation
        • 2. Install and configure Nonprofit Success Pack
          - Project Delivery
          • 1. Consulting best practices for nonprofit implementations
            • 2. Risk identification and mitigation
              Topic 3: Domain Expertise20%- Nonprofit Solution Identification
              • 1. Program and volunteer management solutions
                • 2. Fundraising and donor management solutions
                  • 3. Marketing and engagement solutions
                    • 4. Trailhead, AppExchange, and Community resources
                      Topic 4: Solution Design20%- Architecture Design
                      • 1. Align solutions to nonprofit business requirements
                        • 2. Design scalable nonprofit data models
                          Topic 5: Analytics5%- Reporting and Insights
                          • 1. Salesforce reporting for nonprofits
                            • 2. Campaign tracking and engagement measurement

                              Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

                              Question #1

                              A nonprofit admin needs to import lists of Contacts into Salesforce Campaigns regularly from CSV files using the NPSP Data Import too\.
                              What should the consultant consider when setting up this process for the nonprofit?
                              Choose 2 answers

                              • A. NPSP Data Import Dry Run will validate Campaign Member Status.
                              • B. NPSP Data Import will automatically create the Campaign Member with the default Member Status.
                              • C. Respect Duplicate Matching Rules' should be checked in NPSP Settings.
                              • D. Existing Campaigns are matched by exact Name.
                              Reveal Solution  Discussion  0

                              Correct Answer: B,D  🗳️

                              Explanation: Only visible for Pass4training members. You can sign-up / login (it's free).

                              Question #2

                              A nonprofit needs to load approximately 3 million records into Salesforce.
                              Which API will load the data in the most efficient manner?

                              • A. Streaming API
                              • B. REST API
                              • C. Bulk API
                              • D. SOAP API
                              Reveal Solution  Discussion  0

                              Correct Answer: C  🗳️

                              Explanation: Only visible for Pass4training members. You can sign-up / login (it's free).

                              Question #3

                              An international nonprofit organization works across six different countries in Europe and Afric a. The organization relies heavily on volunteers in each country to support its work and wants volunteers to be able to sign up for volunteer jobs on its website.
                              What is a consideration when setting up Volunteers for Salesforce given this context?

                              • A. Remove the Start Time and End Time fields from the website template and put the times in the description in the local time zone.
                              • B. Add text to the Volunteers for Salesforce website informing all volunteers that all time for volunteer jobs and shifts is shown in the time zone of the headquarters and they need to convert the time to their local time zone.
                              • C. Set up a different Site in Volunteers for Salesforce for each country and set the time zone for the Site to the local time zone so all events will appear as the correct time for the time zone.
                              • D. Set the Volunteer Job's Website Time Zone field value to the time zone in which the job will take place when creating Volunteer Jobs.
                              Reveal Solution  Discussion  0

                              Correct Answer: D  🗳️

                              Explanation: Only visible for Pass4training members. You can sign-up / login (it's free).

                              Question #4

                              A user at a nonprofit is trying to run a mailing list report on a campaign using the NPSP Household Mailing List button. They receive an error saying, "the data you are trying to access is unavailable." The button works as expected for the system administrator.
                              What should the consultant advise to troubleshoot the issue?

                              • A. Check if the user has the View Reports in Public Folders system permission.
                              • B. Check if the user has access to Households via Role hierarchy.
                              • C. Check if the user has access to the Apex Class for Manage Households.
                              • D. Check if the Campaign ID filter in the Campaign Household Mailing List report is unlocked.
                              Reveal Solution  Discussion  0

                              Correct Answer: C  🗳️

                              Explanation: Only visible for Pass4training members. You can sign-up / login (it's free).

                              Question #5

                              A nonprofit wants to segment its constituents based on their donations from the prior fiscal year. The nonprofit wants to include only onetime gifts it received.
                              Which NPSP feature should the consultant use to meet this requirement?

                              • A. Customizable Rollups
                              • B. Levels
                              • C. Advanced Mapping
                              • D. Engagement Plans
                              Reveal Solution  Discussion  0

                              Correct Answer: A  🗳️

                              Explanation: Only visible for Pass4training members. You can sign-up / login (it's free).

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