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Updated: Aug 19, 2026
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WGU Organizational-Behavior Exam Overview:
| Certification Vendor: | Western Governors University (WGU) |
| Exam Name: | Organizational Behavior Objective Assessment |
| Exam Number: | C715 (GTO1) |
| Available Languages: | English |
| Exam Format: | Online proctored objective assessment, Multiple choice, Scenario-based questions |
| Exam Price: | Included in WGU tuition |
| Sample Questions: | WGU Organizational-Behavior Sample Questions |
| Exam Way: | Online proctored objective assessment (remote supervision required) |
| Pre Condition: | Enrollment in WGU Business Administration program or completion of prerequisite coursework within the degree plan. |
| Official Syllabus URL: | https://www.wgu.edu/ |
WGU Organizational-Behavior Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Communication and Decision Making | - Organizational communication processes - Decision-making models and biases |
| Teams and Group Dynamics | - Team formation and development stages - Group decision-making and conflict resolution |
| Human Resource and Workplace Behavior | - Recruitment, selection, and onboarding concepts - Performance evaluation and feedback systems |
| Foundations of Organizational Behavior | - Individual behavior in organizations - Definition and scope of organizational behavior - Work attitudes and job satisfaction |
| Organizational Structure and Culture | - Organizational design and structure types - Organizational culture and change |
| Motivation and Performance | - Goal setting and performance management - Motivation theories (Maslow, Herzberg, McClelland, Expectancy theory) |
| Leadership and Management | - Leadership styles and theories - Power, influence, and authority |
| Ethics and Organizational Responsibility | - Corporate social responsibility - Ethical decision making in organizations |
WGU Organizational Behavior (GTO1, C715) Sample Questions:
1. What defines acceptable standards of behavior that are shared by group members?
A) Group status
B) Group roles
C) Group norms
D) Group conformity
2. Management is considering a change in one plant and plans to organize employees into teams. Management wants the teams to review processes, apply critical thinking, and take full responsibility for outcomes. Which type of team should they organize?
A) Self-managed teams
B) Production teams
C) Virtual teams
D) Problem-solving teams
3. What is an advantage of a strong organizational culture?
A) There is ambiguity in what employees perceive as expectations.
B) There is a formation of strong employee commitment.
C) The internal climate exhibits low behavioral control.
D) Core values are not intensely held and widely shared.
4. Management has noticed that the quality improvement work group is struggling because members seem to be working in different directions. Which suggested action can the company take to increase group cohesiveness?
A) Physically isolate the group
B) Make the group larger
C) Increase the difficulty of becoming a group member
D) Establish more rigid roles for group members
5. What defines acceptable standards of behavior that are shared by group members?
A) Group status
B) Group roles
C) Group norms
D) Group conformity
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: C |
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