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Updated: Sep 11, 2026
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Salesforce Salesforce-Maps-Professional Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Maps Accredited Professional (SU24 / SP25) |
| Exam Number: | Salesforce-Maps-Professional |
| Exam Duration: | 105 minutes |
| Passing Score: | 68% |
| Certificate Validity Period: | 1 year (maintenance required annually) |
| Exam Format: | Multiple-select, Multiple-choice |
| Available Languages: | English |
| Real Exam Qty: | 60 |
| Exam Price: | $200 USD |
| Recommended Training: | Salesforce Maps Accredited Professional Trailmix Salesforce Maps Help Documentation |
| Exam Registration: | Trailhead Certification Portal |
| Sample Questions: | Salesforce Salesforce-Maps-Professional Sample Questions |
| Exam Way: | Online proctored or in-person at authorized Kryterion testing centers |
| Pre Condition: | No mandatory prerequisites; recommended experience with Salesforce administration and field service operations |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/maps-accredited-professional |
Salesforce Salesforce-Maps-Professional Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Core Configuration | 25% | - Marker layers and data visualization - Geocoding setup and maintenance - User access and security settings |
| Topic 2: Territory Planning | 20% | - Territory alignment and assignment - Workload balancing and analysis - Dataset creation and boundaries |
| Topic 3: Implementation Strategy and Design | 20% | - Solution architecture design - Gather business requirements - License and permission planning |
| Topic 4: Live Tracking and Advanced Features | 15% | - Integration and best practices - Salesforce Maps Advanced capabilities - Real-time location tracking |
| Topic 5: Route Planning and Optimization | 20% | - Basic route creation - Advanced route optimization - Mobile sync and field execution |
Salesforce Maps Accredited Professional Sample Questions:
A user plots a Marker Layer on a mobile device and notices a handful of missing markers compared to when the user plotted the same Marker Layer on desktop. What two reasons are most likely to cause this discrepancy?
- A. Plot Visible Area is enabled
- B. The maximum records to plot setting for mobile is considerably less compared to desktop
- C. The filters on the Layer have been changed
- D. The underlying Salesforce records have been deleted
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A user has reported to their Admin that they do not have the option to enable Live Location from the Salesforce Maps mobile app settings page. What may be the problem?
- A. The user is operating outside of normal hours specified in their associated Maps Live Working Hours record
- B. The user is not assigned to a Maps Permission Group with the Enable Live Mobile Tracking permission enabled
- C. A Maps Live loT Device record has not yet been created for the user's device
- D. The user is not assigned to a Maps Permission Set with the Enable Live Mobile Tracking permission enabled
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Alpine Energy has just purchased Salesforce Maps and plans on deploying it to their field sales users for route planning and optimization. What two actions should the Admin do to ensure their Salesforce records plot in the correct location on the map?
- A. Confirm that each object to be used within Salesforce Maps has geolocation or number fields for latitude and longitude coordinates.
- B. Confirm that every record has latitude and longitude coordinates prior to installing Salesforce Maps.
- C. Confirm that each object to be used within Salesforce Maps has a text field to store latitude and longitude coordinates.
- D. Confirm that every record has a complete and valid address
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In which two ways can a rep update the hours they can be on the road when using Maps Advanced?
- A. Click on a day within Maps Advanced Route and update the start and end times
- B. Change Maps Advanced Visit Windows for all their accounts.
- C. Click on their settings from Maps Advanced Route and update their working hours.
- D. Update Maps Advanced Shared Visit Windows
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A Salesforce Maps Solution Architect works for an implementation partner and is in the middle of a Salesforce Maps + Territory Planning scoping session with the customer. Which three abilities should the Solution Architect have to successfully scope the project?
- A. Being effective at planning, monitoring, and reviewing Maps customer use cases
- B. Excellent verbal and written communication skills
- C. Having deep knowledge of competitor products like Esri ArcGIS and Geopointe
- D. Experience in a Maps selling role with aggressive quota responsibilities
- E. Understanding design pitfalls and mitigation actions
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