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Salesforce Slack-Dev-201 Exam Overview:

Salesforce Slack-Dev-201 Exam Syllabus Topics:

Salesforce Certified Slack Developer Sample Questions:

1. When should a Slack workspace administrator consider using the SCIM API?

A) To customize the visual design and layout of Slack channels and user interfaces
B) To set up and manage channel-specific permissions and access controls within Slack
C) For creating and managing custom Slack bots that interact with users in various channels
D) When needing to bulk update user profiles and group memberships in Slack in response to changes in the company's directory service

2. Your organization plans to develop a Slack app for internal project updates. The app should enable project managers to provide updates and team members to view these updates easily.
What is the best approach for this app?

A) Develop a bot that sends periodic project updates to a designated channel
B) Implement a modal that project managers can fill out, which then posts the update to a project-specific channel
C) Use a shared document outside of Slack to post updates and share the link in a general channel
D) Set up direct message notifications to team members whenever there is a project update

3. In what scenario should your Slack app, designed for customer service interactions, include support for channels shared with Slack Connect?

A) If the app is intended for automating internal customer service requests and does not interact with external clients
B) When the app's primary function is to manage internal team workflows and customer service training
C) If the app needs to offer direct customer support and communication with clients through shared external channels
D) When the app handles sensitive customer information that should remain within the internal team

4. When should a workspace administrator consider using the Slack Admin API?

A) To develop an internal communication strategy that includes creating and managing content within Slack channels
B) For integrating Slack with external non-workspace-related databases and services
C) When setting up a system to automate channel creation and manage app installations across multiple workspaces in an organization
D) For creating custom Slack emojis and GIFs accessible to all users in the workspace

5. A company is developing a Slack app to streamline its expense approval process. The app needs to allow employees to submit expense reports and managers to approve or reject these submissions.
What workflow should be implemented in the app?

A) Implement a bot that employees can message their expense reports to, which then forwards these reports to managers for approval
B) Set up a shared spreadsheet linked in a Slack channel for employees to enter their expenses and managers to mark approvals
C) Use a public channel where employees post expense reports and managers respond with reactions for approval or rejection
D) Create a modal form for submitting expense reports, and use an approval workflow where notifications are sent to managers for action

Solutions: