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Last Updated: Aug 20, 2026
No. of Questions: 95 Questions & Answers with Testing Engine
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| Section | Objectives |
|---|---|
| Topic 1: SIP and Trunk Configuration | - SIP trunk setup and troubleshooting - PSTN connectivity and gateway configuration |
| Topic 2: User and Extension Management | - User provisioning and profiles - Extension numbering and assignment |
| Topic 3: Security and Access Control | - User permissions and system access control - Network security considerations |
| Topic 4: Installation and Initial Configuration | - Licensing and feature activation - System setup and configuration wizard |
| Topic 5: System Maintenance and Troubleshooting | - Fault isolation and resolution procedures - Monitoring system performance and logs |
| Topic 6: Call Routing and Telephony Features | - Inbound and outbound call routing - Hunt groups and call distribution |
| Topic 7: Voicemail and Unified Messaging | - Message delivery and integration options - Voicemail Pro configuration |
| Topic 8: IP Office System Architecture | - Control unit hardware and expansion modules - IP Office components and deployment models |
1. If a customer has a single Avaya Messaging Application Server (MAS) connected with a single E-1 circuit to an Avaya Communication Manager PBX, which port should be in the Message Waiting Indicator (MWI) port group?
A) 1
B) 16
C) 32
D) 29
2. Your customer needs to provide the NetBIOS name of two separate servers for the Modular Messaging for Exchange planning form.
These are _____. (Choose two.)
A) Peer Exchange Server
B) Non-Peer Exchange Server
C) Peer Directory Server
D) DNS Server
3. A user complains that when she receives fax and email messages in her mailbox she does not receive notification of these message types via the light on her phone. However, when she receives voice messages, her phone light works.
Which statement is true?
A) These are Class of Service attributes that need to be checked on the Message Storage Server (MSS).
B) In Modular Messaging, phones will not light for fax and email messages.
C) For the light to function for fax and email messages, the message type must be set to "any" under the Notify Me rule created for the mailbox in Subscriber Options.
D) For the light to function for fax and email messages, the message type must be set to "any" under the Message Waiting Indicator (MWI) rule created for the mailbox in Subscriber Options.
4. A use's phone Message Waiting Indicator (MWI) light does not work. When you run a trace in Operation History Viewer, you do not see the voice mail system issuing an MWI command to the user's mailbox.
What should be done to determine why the MWI is not working for the user's mailbox? (Choose two.)
A) Verify that the customer has purchased the MWI feature.
B) Check that the Dialogic ports on the Exchange Server are enabled for outgoing calls.
C) Check that the MWI feature is enabled within the VMSC.
D) Check that the Mailbox Monitor service is installed and running.
5. The Message Networking 3.1 system you just installed sends and receives messages successfully from the Modular Messaging for Exchange system but not from the Modular Messaging with Message Storage Server (MSS) system.
What is the most likely cause of the problem?
A) The firewall administrator has blocked port 25.
B) The firewall administrator has blocked the SNMP port.
C) The system has not been restarted since the configuration changes were made.
D) The license does not include the SMTP feature.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A,C | Question # 3 Answer: D | Question # 4 Answer: C,D | Question # 5 Answer: A |
Venus
Alva
Bennett
Chasel
Eden
Grover
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