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NEW QUESTION # 115
Which of the following is a KEY principle associated with the Accountable (A) role of an organizational structure?
- A. Accountability must be approved by the board.
- B. Accountability cannot be shared.
- C. Accountability can be delegated.
Answer: B
Explanation:
Explanation
A key principle associated with the Accountable (A) role of an organizational structure is that accountability cannot be shared. This means that only one person can be accountable for each activity or decision, and that person is ultimately liable for the success and achievement of the assigned tasks2, p. 34. References: 2:
COBIT 2019 Framework: Introduction and Methodology
NEW QUESTION # 116
Which practice would be LEAST likely to drive desired behavior in an enterprise?
- A. HR Principles & Policies
- B. Awareness of desired behaviors
- C. Incentives and rewards
- D. Communication of desired behaviors
Answer: C
Explanation:
Incentives and rewards can influence behavior, but they may not always create sustainable cultural change. Communication, awareness and HR policies more directly establish expectations and reinforce desired enterprise behavior.
NEW QUESTION # 117
The different levels of involvement associated with roles and organizational structure are PRIMARILY divided into:
- A. governance and management levels.
- B. operational and practitioner levels.
- C. responsibility and accountability levels.
Answer: C
NEW QUESTION # 118
When refining the scope of a new IT governance system during the design phase, which of the following is the MOST significant driver to be considered?
- A. The size of the enterprise
- B. Cloud versus on-premises services
- C. National or international locations
Answer: B
Explanation:
According to the COBIT 2019 Implementation Guide: Implementing an Information and Technology Governance Solution, one of the most significant drivers to be considered when refining the scope of a new IT governance system during the design phase is cloud versus on-premises services. This driver reflects the different delivery models of I&T services, such as software as a service (SaaS), platform as a service (PaaS), infrastructure as a service (IaaS) or on-premises solutions. The choice of delivery model has implications for governance objectives, roles, responsibilities, policies, processes, controls, risks and performance measures.5, p. 40-41 References: 5: COBIT 2019 Implementation Guide: Implementing an Information and Technology Governance Solution
NEW QUESTION # 119
A consultant tasked with facilitating an enterprise's COBIT implementation has met with the CEO and identified enterprise goals based on mission and vision. Which of the following roles is BEST suited to meet with the consultant to identify alignment goals?
- A. Chief financial officer
- B. Chief risk officer
- C. Chief information officer
Answer: C
Explanation:
The Chief Information Officer (CIO) is responsible for aligning information and technology with enterprise objectives. Therefore, the CIO is best positioned to identify alignment goals that support the organization's strategic direction.
NEW QUESTION # 120
Which of the following is an important component for an enterprise strategy archetype of cost leadership as defined by COBIT 2019?
- A. Organizational structures
- B. Enterprise architect
- C. Skills and competencies
- D. Support for the portfolio management role with an investment office
Answer: D
Explanation:
According to the official COBIT 2019 Study Manual from ISACA, an important component for an enterprise strategy archetype of cost leadership is support for the portfolio management role with an investment office. This component involves having a dedicated investment office to manage and oversee investments, with a focus on maximizing ROI and reducing costs. The investment office should have the necessary resources, skills and competencies to make informed decisions and effectively manage the enterprise portfolio.
NEW QUESTION # 121
Which of the following would be an appropriate metric to align with a goal of "Delivery of programs on time, on budget, and meeting requirements and quality standards"?
- A. Level of user satisfaction with the quality and availability of I&T-related management information
- B. Percent of business staff satisfied that IT service delivery meets agreed service levels
- C. Percent of stakeholders satisfied with program/project quality
Answer: C
NEW QUESTION # 122
Which statement does NOT describe the attributes relevant to a Process Activity?
- A. Aligns with standards and good practices
- B. Provides specific detailed activities
- C. Provides statements of actions to deliver benefits
- D. Provides the 'what' to implement for each management practice
Answer: C
Explanation:
Process activities describe what should be implemented for each management practice and may align with good practices. statements of actions to deliver benefits?better describes broader practices or policy guidance, not process activity attributes.
NEW QUESTION # 123
Which of the following is an enterprise goal that would MOST likely be evaluated by using a metric "percent of services that meet or exceed targets in revenues and market share"?
- A. Customer-oriented service culture
- B. Portfolio of competitive services
- C. Optimization of business process costs
Answer: B
Explanation:
Explanation
An enterprise goal is a high-level statement of what the enterprise wants to achieve, aligned with the mission, vision and values of the enterprise. Portfolio of competitive services is an enterprise goal that would most likely be evaluated by using a metric "percent of services that meet or exceed targets in revenues and market share", as it reflects the need to offer products and services that are attractive to customers and differentiate the enterprise from its competitors2, p. 17. 2: COBIT 2019 Framework: Governance and Management Objectives
NEW QUESTION # 124
How do the assigned capability levels in the COBIT core model facilitate the achievement of the different capability levels?
- A. By setting performance metrics for enabler goals
- B. By providing clear definition of the processes and required activities
- C. By defining organizational structure with specific roles and responsibilities
Answer: B
Explanation:
Providing clear definition of the processes and required activities facilitates the achievement of different capability levels in COBIT core model. Processes are structured sets of activities that produce outputs or outcomes for achieving specific objectives. Activities are specific tasks or actions that contribute to achieving a process outcome or objective. Processes and activities are defined by their inputs, outputs, roles, responsibilities, controls, etc. Providing clear definition of processes and activities helps to ensure that they are performed consistently, effectively, efficiently, and reliably, which leads to higher capability levels.
12 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework:
Governance and Management Objectives
NEW QUESTION # 125
The COBIT framework is designed to meet the I&T goals for which of the following?
- A. Entire enterprise
- B. IT department only
- C. Board and executive management only
Answer: A
Explanation:
Explanation
The COBIT framework is designed to meet the I&T goals for the entire enterprise. The COBIT framework is a comprehensive governance and management framework for information and technology that helps enterprises to achieve their goals and create value. The COBIT framework consists of four core publications:
COBIT 2019 Framework: Introduction and Methodology; COBIT 2019 Framework: Governance System; COBIT 2019 Framework: Governance and Management Objectives; COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution. The COBIT framework is designed to meet the I&T goals for the entire enterprise by providing a holistic approach that covers all aspects of I&T governance and management, as well as by enabling customization and tailoring to suit different contexts, needs, priorities, etc.14 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework:
Governance System
NEW QUESTION # 126
Which of the following MUST be done before an enterprise can determine performance measures for a process improvement initiative?
- A. Conduct a capabilities assessment
- B. Perform a process risk assessment
- C. Calculate return on investment (ROI)
Answer: B
Explanation:
A process risk assessment identifies key risks that performance measures should address.
Understanding process risks helps organizations define meaningful metrics that effectively monitor improvement efforts and support governance objectives.
NEW QUESTION # 127
An enterprise that specializes in software development is designing a new IT governance system as part of a transition from traditional waterfall to a more agile approach. Which step in the design phase would this transition impact the MOST?
- A. Compliance requirements
- B. Sourcing model
- C. Implementation method
Answer: C
Explanation:
Explanation
The transition from traditional waterfall to a more agile approach would impact the implementation method step in the design phase the most. The implementation method is the approach or strategy that is used to put the IT governance system into practice. The design phase is the stage in the IT governance life cycle that involves customizing and tailoring the IT governance system to the specific needs and context of the enterprise. The transition from traditional waterfall to a more agile approach would affect the implementation method step in the design phase because it would require a different way of planning, executing, monitoring, and controlling the IT governance system, as well as a different set of skills, tools, techniques, and practices.12 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution
NEW QUESTION # 128
Which of the following frameworks has been used as a basis for developing guidance for the COBIT governance component of people, skills and competencies?
- A. Skills Framework for the Information Age
- B. SANS Security Policy Framework
- C. Cyber Security Framework
Answer: A
Explanation:
The Skills Framework for the Information Age provides guidance for defining roles, skills and competencies. COBIT uses such guidance to help identify the people capabilities required for governance and management objectives.
NEW QUESTION # 129
The different levels of involvement associated with roles and organizational structure are PRIMARILY divided into:
- A. governance and management levels.
- B. operational and practitioner levels.
- C. responsibility and accountability levels.
Answer: C
Explanation:
Explanation
The different levels of involvement associated with roles and organizational structure are primarily divided into responsibility and accountability levels. Responsibility and accountability are two key concepts that define the degree of involvement and authority that a role has in performing a task or process. Responsibility means performing or overseeing a task or process, while accountability means being answerable for the outcome or result of a task or process. COBIT uses a RACI chart to assign different levels of responsibility and accountability to roles and organizational structures for each governance and management objective.13 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Roles, Responsibilities & RACI Charts
NEW QUESTION # 130
Which COBIT domain of management objectives incorporates managed business process controls?
- A. Build, Acquire and Implement (BAI)
- B. Deliver, Service and Support (DSS)
- C. Align, Plan and Organize (APO)
Answer: B
Explanation:
Managed business process controls are included in the Deliver, Service and Support domain through DSS06. This objective ensures controls are embedded in business processes to support reliable, secure and compliant operations.
NEW QUESTION # 131
Which of the following is the FINAL action before completing the design of an IT governance system?
- A. Resolving inherent priority conflicts
- B. Determining a sourcing model
- C. Selecting an implementation method
Answer: C
Explanation:
Explanation
Selecting an implementation method is the final action before completing the design of an IT governance system. An IT governance system is a set of components that provide direction, oversight, evaluation, monitoring, assurance, etc., for an enterprise's information and technology. The design of an IT governance system involves several steps or actions that help to customize and tailor the system to the specific needs and context of the enterprise. These steps or actions include defining design factors, defining focus areas, defining current state, defining target state, identifying gaps and improvement opportunities, defining roadmap and priorities, etc. Selecting an implementation method is the final action before completing the design of an IT governance system because it helps to determine how the system will be put into practice, what resources and activities are needed, what challenges and risks are expected, etc.12 References: COBIT 2019 Framework:
Introduction and Methodology, COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution
NEW QUESTION # 132
Which of the following roles should be involved when nominating key program roles to create the appropriate governance environment?
- A. Human resources
- B. Board and executives
- C. Business management
- D. IT management
Answer: B
Explanation:
Explanation
The key program roles are the roles that are responsible for leading, directing, managing, supporting, and executing the EGIT implementation program. The nomination of these roles is a critical step in creating the appropriate governance environment for the program. One of the roles that should be involved in this nomination process is the board and executives, who are the highest-level governance body and decision makers in an enterprise. The board and executives provide strategic direction, oversight, guidance, and approval for the EGIT implementation program. They also ensure that the program is aligned with the enterprise's vision, mission, values, strategy, goals, and objectives. The board and executives also appoint or endorse other key program roles such as the program sponsor, program manager, program steering committee, change champion network, etc.References: : COBIT 2019 Implementation Guide, page 37-38 : COBIT 2019 Framework: Governance and Management Objectives, page 19-20
NEW QUESTION # 133
Which of the following COBIT organizational structure roles fulfills the practice and creates the intended outcome?
- A. Accountable (A)
- B. Responsible (R)
- C. Consulted (C)
Answer: B
Explanation:
The responsible role fulfills the practice and creates the intended outcome within an organizational structure chart (RACI chart). A RACI chart is a tool that assigns different levels of responsibility, accountability, consultation, and information to roles and organizational structures for each governance and management objective. The responsible role means performing or overseeing a task or process. There can be more than one responsible role for each task or process, but they must be coordinated by the accountable role. The responsible role fulfills the practice and creates the intended outcome by executing or supervising the process activities. 1 3 References: COBIT 2019 Framework: Introduction and Methodology , COBIT
2019 Framework: Roles, Responsibilities & RACI Charts
NEW QUESTION # 134
Which of the following is IMPERATIVE to the successful implementation of IT governance?
- A. IT governance is sponsored by executives.
- B. IT governance includes identification of business risk.
- C. IT governance identifies benchmarking standards.
Answer: A
Explanation:
According to the COBIT 2019 Framework: Introduction and Methodology, one of the imperative factors to the successful implementation of IT governance is that IT governance is sponsored by executives. Executive sponsorship ensures that IT governance has sufficient authority, resources and support from the top management of the organization. Executive sponsorship also demonstrates commitment and leadership for IT governance, and fosters a culture of accountability and collaboration among stakeholders.3, p. 33-
34 References: 3: COBIT 2019 Framework: Introduction and Methodology
NEW QUESTION # 135
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The COBIT 2019 Foundation Exam is intended for individuals who are looking to enhance their knowledge and skills in IT governance, risk management, and compliance. COBIT 2019 Foundation certification is suitable for IT professionals, auditors, consultants, and managers who are responsible for IT governance, risk management, and compliance in their organizations. It is also beneficial for individuals who are looking to pursue a career in IT governance, risk management, and compliance.
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