Practice User-Experience-Designer Questions With Certification guide Q&A from Training Expert Pass4training
Free Salesforce User-Experience-Designer Test Practice Test Questions Exam Dumps
NEW QUESTION 44
Which criteria should the designer consider when selecting users for testing?
- A. Traits dissimilar to customer personas
- B. Traits similar to friends and family
- C. traits of the most common demographic and ability
- D. Traits similar to customer personas
Answer: D
NEW QUESTION 45
A UX designer want to understand the mental model of employees who have requested a new internal community the brief specifies what the employees should be able to do on the site but the designer need to suggest and suitable architecture Which technique should be used
- A. card sorting
- B. cognitive walkthrough
- C. tree testing
- D. User test
Answer: A
NEW QUESTION 46
Cloud kicks is planning its einstein Bot implementation and has identified common issues the Bot can resolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction
- A. Training and support for planning
- B. deboarding planning
- C. user interface planning
- D. voice and tone planning
Answer: C
NEW QUESTION 47
Cloud kicks wants to hire a deal closer.
Which three activities would someone in this role do each day?
Choose 3 answers
- A. Update existing prospect and customer records.
- B. Review and work through their list of leads or opportunities.
- C. Log activities such as calls, emails, and notes.
- D. Customize and administer Salesforce.
- E. Create cases from issues.
Answer: A,D,E
NEW QUESTION 48
Cloud kicks has identified that its users are having difficulty figuring out where to look on a web page due to the number of design elements.
Which three considerations should be made to improve the visual hierarchy of the page?
Choose 3 answers
- A. Scale using relative size to signal importance
- B. Grouping proximity and common regions
- C. Continuity keep all typeface the same size
- D. Color and contract, saturation between the elements
- E. Proportion, keep all element a similar size
Answer: A,B,D
NEW QUESTION 49
What are Salesforce core design principles when making design decisions?
- A. Emphasis, Alignment. Consistency, Beauty
- B. Clarity, Efficiency, Consistency, Beauty
- C. Clarity, Efficiency, Balance, Proportion
- D. Emphasis, Efficiency, Repetition, Proportion
Answer: B
NEW QUESTION 50
A UX Designer is creating a customer support site in Experience Builder that will be internationalized across
12 different countries.
Which two design considerations should be made when planning for this site?
- A. Colors may have different culture meanings in different countries, changing the intent of UI elements.
- B. Colors may have different contrast rations in some countries and need adjust contrast for proper visibility by users.
- C. Countries may read text in a different (right to left vs. left to right) and layouts will be to be adjusted.
- D. Country flags used as links to adjust languages provide an ideal way to switch between locales or languages for users.
Answer: A,C
NEW QUESTION 51
What are Salesforce core design principles when making design decisions?
- A. Emphasis, Alignment. Consistency, Beauty
- B. Clarity, Efficiency, Balance, Proportion
- C. Clarity, Efficiency, Consistency, Beauty
- D. Emphasis, Efficiency, Repetition, Proportion
Answer: A
NEW QUESTION 52
During user interviews, a UX Designer discovers that the most common daily task for users is to look for and view commonly used reports using the global search bar.
What should be done to improve their experience?
- A. Add the Daily Task component to the Home page.
- B. Make the global search bar bigger on every page.
- C. Update the Home page with access to commonly used reports.
- D. Create a mood board to communicate the visual style of the UI.
Answer: B
NEW QUESTION 53
Cloud Kicks (CK) is going to conduct some interviews surveys with users to better understand their Purchasing habits. CK's UX Designer wants to get the most accurate view of customers' purchasing behaviors using these research methods.
Which two response biases should the designer be aware of when interviewing or surveying users?
Choose 2 answers
- A. Randimized Bias
- B. Recency Bias
- C. Objectivity Bias
- D. Social Desirability Bias
Answer: B,C
NEW QUESTION 54
Which two resource of the Salesforce Lightning Design System (SLDS) could be used to make custom application look, act, and sound like Salesforce?
Choose 2 answers
- A. Blueprints and tokens
- B. In-App Guidance
- C. Full functional components
- D. Guidelines for voice and tone
Answer: A,C
NEW QUESTION 55
Universal Containers (UC) uses a custom lightning component with an Apex class to display shipment information (custom object, private OWD). UC sales managers are complaining about two important points:
* Shipment records that belong to their teams can be seen by other users.
* Shipment amount should be visible only by managers, but sales reps are able to view it.
Which two features did the development team miss that is causing the problems?
Choose 2 answers.
- A. Use isSharable keyword in Apex classes to assure record visibility.
- B. Use runAs in test class to enforce user permissions and field-level permissions.
- C. Use With Sharing keyword in Apex classes to enforce sharing rules evaluation.
- D. Use isAccessible() method in Apex classes to check field accessibility
Answer: C,D
NEW QUESTION 56
Cloud Kicks (CK) is going to launch a new Salesforce process for its Customer Service team. After Launch, CK wants to ensure the process is working well for its customer service representatives.
Which three Salesforce tools should be used to track and measure the adoption of the new process?
Choose 3 answers
- A. Salesforce Surveys for user Satisfaction
- B. Chatter polls
- C. Visualforce App
- D. User Engagement Dashboard and Report
- E. Custom Permission Sets
Answer: A,D
NEW QUESTION 57
A UX Designer has created two different user interface designs for a new marketing landing expected to have several visitors. The landing page has a contact from on it, and the designer wants to know which design products the most from completions.
Which testing method should be used?
- A. Diary Studies
- B. Card Sorting
- C. A/B testing
- D. User Acceptance testing
Answer: C
NEW QUESTION 58
Financial advisor should be able to access a customer's record in Sales Cloud and see all potential business opportunities related to each individual customer. The bank does not have any corporate or business customers at this time.
How should a UX Designer suggest the bank represent its customers within its Salesforce instance?
- A. Standard Person Account Object
- B. Standard Lead Object
- C. Standard Account object.
- D. Standard Opportunity object.
Answer: B
NEW QUESTION 59
Cloud Kicks wants to drive engagement on its website.
Which two Salesforce features should boost engagement?
Choose 2 answers
- A. Automated Invitations
- B. Einstain Bots
- C. Salesforce Connect
- D. MyTrailhead
Answer: C,D
NEW QUESTION 60
Which visual design elements should be used in corporate style and branding guidelines?
- A. User Stories, Scenario, UX Reviews
- B. A/B Testing, Heuristics, Dairy Studies
- C. Sketching, Wireframes, Storyboards
- D. Typography. Color, Imagery
Answer: D
NEW QUESTION 61
Cloud Kicks wants to represent stages for opportunities within the sales process.
Which Salesforce Lightning Designing System (SLDS) component should be recommended?
- A. Activity Timeline
- B. Progress indicator
- C. Scoped Tabs
- D. Path
Answer: B
NEW QUESTION 62
Sales managers want their team members to help each other close Opportunities. The Opportunity and Account organization-wide defaults are private. To grant Opportunity access to sales reps on the same team, owner ship-based sharing rules were created for each team.
What is the side effect of this approach?
- A. Sales Reps on the same team will have Edit access to the Accounts for Opportunities owned by then team members.
- B. All sales reps will have Read access to Accounts for all Opportunities.
- C. Sales reps on the same team will have Read access to the Accounts for Opportunities owned by their team members.
- D. All sales reps will have Read access to all Accounts.
Answer: C
NEW QUESTION 63
A company provides a way for customers to shop for homes and contact real estate agents online. The company's brokers use some of the Salesforce standard functionality to track home buyers.
Which three standard Salesforce objects should be used in this experience?
Choose 3 answers
- A. Address
- B. Property
- C. Opportunity
- D. Contact
- E. Lead
Answer: B,D,E
NEW QUESTION 64
During our interview, a UX designer discovers that the most common daily task for the user is to view and commonly view reports using the global search bar for:
- A. Create the mind board to communicate the visual style of the UI
- B. Update the homepage with access to commonly used reports
- C. Add the daily task component to the homepage
- D. Make the global search bar bigger on every page
Answer: D
NEW QUESTION 65
......
Prepare Top Salesforce User-Experience-Designer Exam Audio Study Guide Practice Questions Edition: https://www.pass4training.com/User-Experience-Designer-pass-exam-training.html
Dumps Practice Exam Questions Study Guide for the User-Experience-Designer Exam: https://drive.google.com/open?id=1zvG8ALaxSnRUcBXPDO1zigHZqFAVNmjz
