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Exam Details and Topics

The Cisco 300-815 exam is 90 minutes long and contains around 60 multiple-choice questions to cover. It is required to earn at least 825 points of the overall score to get the certification. The test is available in English only, and the exam voucher will cost you $300. It is administered by the Pearson VUE testing company, which has authorized training centers all over the globe.

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/claccm-300-815.html

Overview of the Exam Outline

The content of 300-815 exam contains six domains, and questions taken from them will pop up during the test. However, they won't appear evenly, and some sections take up a larger portion of the syllabus than others. Take a look at them below:

  • CME/SRST Gateway Technologies

    About 10% of the questions come from this domain. It assesses one’s knowledge of how to configure CU-CME for SIP telephone registration and dial plans. Also, you should have a solid understanding of how to enforce toll fraud prevention and configure the advanced CU-CME features and SIP SRST gateway.

  • Signaling and Media Protocols

    This module covers about 20% of the test. It is required that you know how to troubleshoot the various elements of a SIP dialogue, including session timers, mid-call signaling, and more. You also need to equip yourself with a clear idea of troubleshooting certain protocol elements and media establishment.

  • Mobility

    About 10% of the exam questions come from this topic. To tackle these items, you must understand the concepts of setting up CU-CM mobility, including unified mobility, extension mobility, and device mobility, and troubleshooting them.

  • Call Control and Dial Planning

    This domain has weight of about 25%. You are to have a general idea of troubleshooting and setting up the globalized call routing elements in CU-CM, such as the patterns for route, translation, transformation, and others.

  • Cisco Unified CM Call Control Features

    This module takes about 20% of the syllabus. The subdomains include troubleshooting of the Call Admission Control and configuring ILS, URI synchronization, GDPR, hunt groups, call queuing, time of day routing, and supplementary roles.

  • Cisco Unified Border Element

    This section takes about 15% of the content. It covers the basic skills in handling the procedures involved setting up as well as troubleshooting the CU-BE dial plan components, including DTMF, voice translation rules and profiles, codec preference list, plus signaling and media bindings.

Cisco 300-815 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Call Control and Dial Planning25%- ILS, URI synchronization and GDPR
- Globalized call routing troubleshooting
- Globalized call routing configuration
  • 1. Transformation patterns
    • 2. Standard local route group, TEHO
      • 3. SIP trunking
        • 4. Translation and route patterns
          Topic 2: CME/SRST Gateway Technologies10%- Cisco Unified Communications Manager Express
          • 1. Dial plan configuration
            • 2. SIP phone registration
              • 3. Toll fraud prevention
                • 4. Advanced features
                  - SIP SRST gateway implementation
                  Topic 3: Signaling and Media Protocols20%- Media establishment and manipulation
                  • 1. Codec preference lists, dial peers
                    • 2. Voice translation rules and profiles
                      • 3. SIP profiles for header and SDP manipulation
                        • 4. Signaling and media bindings
                          - SIP protocol elements and troubleshooting
                          • 1. Early media, PRACK, mid-call signaling
                            • 2. Session timers, UPDATE method
                              - H.323 protocol elements and troubleshooting
                              • 1. DTMF, call setup and tear down
                                Topic 4: Cisco Unified CM Call Control Features20%- Time of day routing
                                - Hunt groups and call queuing
                                - Call Admission Control configuration and troubleshooting
                                - Supplementary services
                                • 1. Call park, meet-me, call pick-up
                                  Topic 5: Mobility10%- Extension Mobility
                                  - Unified Mobility configuration and troubleshooting
                                  - Device Mobility
                                  Topic 6: Cisco Unified Border Element15%- Troubleshooting Unified Border Element deployments
                                  - Dial plan elements configuration
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