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Salesforce Certified Agentforce Specialist Sample Questions:

1. Which feature in the Einstein Trust Layer helps to minimize the risks of jailbreaking and prompt injection attacks?

A) Prompt Defense
B) Data Masking
C) Secure Data Retrieval and Grounding

2. Universal Containers has grounded a prompt template with a related list. During user acceptance testing (UAT), users are not getting the correct responses. What is causing this issue?

A) The related list prompt template option is not enabled.
B) The related list is not on the parent object's page layout.
C) The related list is Read Only.

3. In the context of retriever and search indexes, what best describes the data preparation process in Data Cloud?

A) Data preparation Involves loading, chunking, vectorizing, and storing content in a search- optimized manner to support retrieval from the vector database.
B) Data preparation entails aggregating, normalizing, and encoding structured datasets to ensure compliance with data governance and security protocols.
C) Data preparation focuses on real-time data ingestion and dynamic indexing to generate dynamic grounding reference data without preprocessing steps.

4. Universal Containers' service team wants to customize the standard case summary response from Agentforce. What should the Agentforce Specialist do to achieve this?

A) Summarize the Case with a standard Agent action.
B) Customize the standard Record Summary template for the Case object.
C) Create a custom Record Summary prompt template for the Case object.

5. An Agentforce turned on Einstein Generative AI in Setup. Now, the Agentforce Specialist would like to create custom prompt templates in Prompt Builder. However, they cannot access Prompt Builder in the Setup menu. What is causing the problem?

A) The large language model (LLM) was not configured correctly in Data Cloud.
B) The Prompt Template User permission set was not assigned correctly.
C) The Prompt Template Manager permission set was not assigned correctly.

Solutions: