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NEW QUESTION # 63
What is the master table that contains a record for each table in the database?
- A. [sys_db_object]
- B. [sys_master_db]
- C. [sys_master_object]
- D. [sys_object_db]
Answer: A
NEW QUESTION # 64
What do you call any component that needs to be managed in order to deliver services?
- A. CMDB
- B. Asset
- C. Service Offerings
- D. Configuration item
- E. CSDM Items
Answer: D
Explanation:
Reference: https://infocenter.io/servicenow-cmdb-implementation/
NEW QUESTION # 65
Which one of the following statements describes the contents of the Configuration Management Database (CMDB)?
- A. The CMDB archives all Service Management PaaS equipment metadata and usage statistics
- B. The CMDB contains the Business Rules that direct the intangible, configurable assets used by a company
- C. The CMDB contains data about tangible and intangible business assets
- D. The CMDB contains ITIL process data pertaining to configuration items
Answer: C
NEW QUESTION # 66
What contains the configuration changes made in an instance (i.e. changes in a form) and helps to implement the changes from the Dev environment to another environment?
- A. Update sets
- B. Transform maps
- C. System dictionaries
- D. Import sets
Answer: A
Explanation:
Update sets are the configuration changes made in an instance, such as changes in a form, that can be exported from one instance and imported into another. This helps to implement the changes from the Dev environment to another environment, such as Test or Prod. Update sets capture the changes made to system properties, UI actions, business rules, workflows, and other customizations.
References1: Get started with update sets - ServiceNow - Now Support2: Product Documentation | ServiceNow3: Update Set in ServiceNow, Captured, Non-Captured, Commit, Import ...4: In depth Concepts Update Set in ServiceNow - Basico ServiceNow Learning5: Retrieving and committing update sets between different ... - ServiceNow
NEW QUESTION # 67
If a knowledge base has no access details specified, what users are able to read articles in that knowledge base?
- A. Any user with an article's permalink
- B. Users with kb_user role
- C. No users
- D. Any active user
- E. itil users
Answer: D
NEW QUESTION # 68
When importing data, what happens to imported rows, if no coalesce field is specified?
- A. Duplicate rows are rejected from the import.
- B. All rows are rejected from the import, as coalesce field is required.
- C. All rows are treated as new records. No existing records are updated.
- D. All rows are treated as new records, but errors will be flagged in the import log.
Answer: D
Explanation:
Reference:
https://developer.servicenow.com/dev.do#!/learn/learning-plans/quebec/new_to_servicenow/app_store_learnv2_
NEW QUESTION # 69
When using the Data Pill Picker, use which keys to dot-walk (6 fields in other tables?
- A. Arrows
- B. Ctrl c, Ctrl
- C. Shift F4, Shit FS
- D. Plus, Minus
- E. Ctrl <, Ctrl >
Answer: A
NEW QUESTION # 70
What kind of data can Import Sets use to populate tables in ServiceNow?
- A. SOAP, REST, and XML
- B. XML. CSV, and Excel
- C. CSS, SOAP, and Excel
- D. XML, SOAP, and CSS
Answer: B
Explanation:
https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/import-sets/concept/c_ImportDataUsingImportSets.html
NEW QUESTION # 71
Which action enables personalization in a form for the admin role, only?
- A. Navigate to Context Menu > Configure > Table and add the role 'Admin' in the 'Available User' list box.
- B. Navigate to sys_form_properties.list and set the property glide.ui.enable_personalize_form.admin to true.
- C. Navigate to Context Menu > Configure > Form Layout and select 'Enable Personalization' and Enter the
'admin' role. - D. Navigate to sys_properties.list find the property glide.ui.personalize_form.role and set the Value to admin.
Answer: D
Explanation:
This action allows only users with the admin role to personalize forms by using the Personalize Form button1.
The other options are either invalid or do not restrict personalization to the admin role only.
ReferencesPersonalize a formUI settings and personalizationPersonalization
NEW QUESTION # 72
Which feature can be used to categorize a set of records from a list and make them visible to other users?
- A. Favorites
- B. History
- C. Activity Formatter
- D. Tags
Answer: D
Explanation:
Explanation
Tags are labels that you can apply to any task record in ServiceNow. You can use tags to categorize, filter, and search records. You can also share tags with other users to make them visible to others1.
ReferencesUsing tags
NEW QUESTION # 73
What are the components that make up a filer condition?
Choose 3 answers
- A. Value
- B. Column
- C. Field
- D. Operator
- E. Match Criteria
Answer: C
NEW QUESTION # 74
Which allows the creation of a task-based record from Service Catalog?
- A. UI Actions=
- B. Record Producers
- C. UI Builder
- D. Flow Designer
- E. Assignment Rule
Answer: D
NEW QUESTION # 75
What would you do, on a list, if you wanted to show the records in groups, based on the column category? (Choose two.)
- A. On the Category column title, click Context menu > Group By Category
- B. On list Context Menu, select Group By > Category
- C. Click Group On icon, select Category
- D. On Navigator Filter, type tablename.group.category and press enter
- E. On the Filter Menu, select Group By > Category
Answer: A,B
NEW QUESTION # 76
When importing spreadsheet data into ServiceNow, in which step does the data get written to the receiving table?
- A. Run Import
- B. Run Transform
- C. Execute Transform
- D. Schedule Transform
- E. Import Dataset
Answer: C
Explanation:
Reference:
https://docs.servicenow.com/bundle/paris-platform-administration/page/script/server-scripting/task/t_CreatingAF
NEW QUESTION # 77
When designing a flow, how do you reference data from a record, in that flow?
- A. Specify the source table on the data pill related list
- B. Add the table reference using the slush bucket
- C. Use the condition builder to specify the desired values
- D. Drag the data pill onto the flow definition
- E. Drag the table icon onto the flow definition
Answer: D
NEW QUESTION # 78
When creating a new notification, what must you define?
Choose 3 answers
- A. Who receives the notification
- B. The associated knowledge base
- C. Linder what conditions is the notification sent
- D. Settings for handling inactive user accounts
- E. What is the content of the notification
Answer: A,C,E
NEW QUESTION # 79
What displays a set of records from a table?
- A. Panel
- B. Dashboard
- C. List
- D. View
Answer: C
NEW QUESTION # 80
What are the four knowledge workflows available in the ServiceNow base instance?
- A. Instant Publish: Immediately publishes a draft article without requiring an approval
- B. Retire Knowledge: Moves a knowledge article to the retired state.
- C. Instant Retire: Immediately retires a published article without requiring an approval
- D. Approval publish: Request approval from a manager of the knowledge base before moving the article it
the publish state
Answer: D
NEW QUESTION # 81
As an IT employee what interface would you use, if you wanted to browse internal IT documentation, like troubleshooting scripts and FAQs?
- A. Stack Overflow
- B. SharePoint
- C. ServiceNow Wiki
- D. Knowledge
- E. Knowledge Now
Answer: D
Explanation:
Reference: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0547260
NEW QUESTION # 82
What do you need to do before you can use an Application-based trigger in your flow?
- A. Assign Application trigger role [sn_app_trigger_write] to SME
- B. Activate trigger security rules
- C. Activate application plugins only
- D. Activate application trigger spoke
- E. Activate application spoke, and plug-ins as needed
Answer: B
NEW QUESTION # 83
Which component of a table contains a piece of data for one record?
- A. Element
- B. Datapoint
- C. Field
- D. Item
- E. Factor
Answer: C
NEW QUESTION # 84
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ServiceNow CSA (Certified System Administrator) exam is a certification that validates the skills and knowledge of ServiceNow System Administrators. CSA exam is designed for professionals who are responsible for implementing and managing ServiceNow instances, and it tests the candidates’ ability to configure, administer, and maintain the ServiceNow platform.
LATEST CSA Exam Practice Material: https://www.pass4training.com/CSA-pass-exam-training.html
The Realest Study Materials CSA Dumps: https://drive.google.com/open?id=1nhmtMGPDRXl_krbq6J_0JKqIkkhTVfSf
