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SAP C-TCRM20-71 Practice Q&A's

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Preparation is a decision, not a gamble, and the right tools make it a calm one. Pass4training equips you for the SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 exam with 95 practice questions, verified answers, and support that stays with you from purchase through test day.

SAP C-TCRM20-71 Exam Overview:

Certification Vendor:SAP
Exam Name:SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1
Exam Number:C-TCRM20-71
Available Languages:English
Related Certifications:SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP3
Sample Questions: DOWNLOAD DEMO
Exam Way:SAP certification exam delivered at authorized SAP certification centers (historically also available through authorized testing partners, depending on region and period).
Pre Condition:No formal prerequisite; SAP recommends practical knowledge or training in SAP CRM 7.0 EhP1 fundamentals.

SAP C-TCRM20-71 Exam Syllabus Topics:

SectionObjectives
CRM Fundamentals- Marketing Fundamentals
  • 1. Marketing planning
    • 2. Campaign management
      - Organizational Management
      • 1. Determination rules
        • 2. Organizational model
          - Business Partner Management
          • 1. Business partner concepts
            • 2. Partner roles and relationships
              - Basic Service Processes
              • 1. Service requests
                • 2. Service orders and confirmations
                  - Interaction Center
                  • 1. Communication channels
                    • 2. Agent functions
                      - CRM Architecture and Navigation
                      • 1. WebClient UI fundamentals
                        • 2. SAP CRM system landscape
                          - Basic Sales Processes
                          • 1. Sales quotations and orders
                            • 2. Activities and opportunities
                              - Master Data
                              • 1. Products
                                • 2. Installed base and reference objects
                                  - Middleware and Integration
                                  • 1. Data replication concepts
                                    • 2. CRM integration scenarios

                                      C-TCRM20-71 Exam Retake FAQs

                                      No formal prerequisite; SAP recommends practical knowledge or training in SAP CRM 7.0 EhP1 fundamentals.

                                      You can confirm the current eligibility requirements on the official C-TCRM20-71 exam page before you register.

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                                      The SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 practice questions are organized around the official exam objectives. Key topics include:

                                      • CRM Fundamentals ()

                                      Studying topic by topic helps you find the weak areas that cost you points last time.

                                      This package includes 95 practice questions for the SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 exam, with verified answers reviewed by an experienced team of IT experts and certified professionals.

                                      SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 Sample Questions:

                                      Question #1

                                      You are setting up actions triggering follow-up processes.
                                      Which of the following process types can you select within the action definition?(Choose three)

                                      • A. Workflow
                                      • B. Schedule conditions
                                      • C. Smart Form mail
                                      • D. SAPscript
                                      • E. Method call
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A,C,E  🗳️

                                      Question #2

                                      Which of the following components of SAP Solution Manager support the implementation phase of an SAP CRM project?(Choose two)

                                      • A. Implementation and test tools, for example the IMG or the Test Workbench
                                      • B. Wizards that support the technical installation of the SAP CRM system
                                      • C. Roadmaps providing links to accelerators and tools that perform project tasks
                                      • D. Skill-based allocation reports to assign qualified employees to the project
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A,C  🗳️

                                      Question #3

                                      Where in Customizing do you assign access sequences for the partner functions?

                                      • A. Within transaction type
                                      • B. Within the Partner determination procedure
                                      • C. Within in the relationship category
                                      • D. Within the partner function category
                                      Reveal Solution  Discussion  0

                                      Correct Answer: B  🗳️

                                      Question #4

                                      Which of the following are standard CRM Web Channel scenarios?(Choose two)

                                      • A. Business to Consumer (B2C)
                                      • B. Business to Partner (B2P)
                                      • C. Business to Business (B2B)
                                      • D. Business to Employee (B2E)
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A,C  🗳️

                                      Question #5

                                      The sales manager at your company needs a tool that can provide statistics for the number of activities completed in certain categories by the sales manager's department this month.
                                      Which tool do you recommend?

                                      • A. Activity journal
                                      • B. Pipeline analysis
                                      • C. Action monitor
                                      • D. Activity monitor
                                      Reveal Solution  Discussion  0

                                      Correct Answer: D  🗳️

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