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Last Updated: Oct 08, 2026
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SAP C-TCRM20-71 Practice Q&A's
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The development of science and technology makes life more comfortable — and the job market more demanding. Employers increasingly ask for professional certificates alongside work experience, which is exactly where the SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 credential comes in. At Pass4training, preparing for the C-TCRM20-71 exam starts with 95 practice questions built around the real objectives.
SAP C-TCRM20-71 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 |
| Exam Number: | C-TCRM20-71 |
| Related Certifications: | SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP3 |
| Available Languages: | English |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | SAP certification exam delivered at authorized SAP certification centers (historically also available through authorized testing partners, depending on region and period). |
| Pre Condition: | No formal prerequisite; SAP recommends practical knowledge or training in SAP CRM 7.0 EhP1 fundamentals. |
SAP C-TCRM20-71 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: CRM Fundamentals | - Marketing Fundamentals
|
Common Questions About the SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 Exam
The official outline groups the C-TCRM20-71 exam content into weighted domains, including:
- CRM Fundamentals ()
The three versions of the SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 materials at Pass4training all follow this objective structure, so whichever format you study in, you are working on what the exam actually covers.
Yes. Privacy is a stated commitment, not a footnote: your address, email, and other personal details are never revealed to any other person or institution while you purchase or use the SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 materials. Payment is processed by Credit Card through a secure channel, adding a second layer of protection to the transaction. And if anything ever feels unclear, our service staff is reachable by email anytime and replies promptly.
No formal prerequisite; SAP recommends practical knowledge or training in SAP CRM 7.0 EhP1 fundamentals.
The C-TCRM20-71 exam is the official test behind the SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 certification from SAP. It verifies that you can apply the published exam objectives in practical scenarios, and the credential signals to employers that your skills have been measured against an industry-recognized standard — useful whether you are an office worker aiming at promotion or a student building a foundation.
Three versions, designed for different study habits. The PDF version is easy to read and print, ideal for annotating on paper. The SOFT version is a PC test engine that simulates the real C-TCRM20-71 exam environment, helping you adapt to exam mode before the day arrives. The APP version is an online test engine that supports any electronic equipment — phone, tablet, or computer — so you can review on the subway or anywhere else. All three contain the same 95 practice questions for the C-TCRM20-71 exam with expert-verified answers.
SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 Sample Questions:
You want to download existing SAP ERP customers to SAP CRM.
Which Customizing steps must you perform?
- A. Set up the mapping for the classification customer and an account group (PIDE).
- B. Create the business partner account life cycle.
- C. Set up the same number ranges in both systems (they must be equal).
- D. Create your own account group for the data transfer from SAP ERP to SAP CRM.
Correct Answer: A 🗳️
Your customer wants the invoicing of SAP CRM sales orders to be performed by CRM Billing.
Where do you determine that billing takes place in SAP CRM and not in SAP ERP?
- A. Transaction type of the sales transaction
- B. Item category of the sales transaction item
- C. Leading transaction category of the sales transaction
- D. Middleware parameter
Correct Answer: B 🗳️
Which Customizing settings are required to bill an SAP CRM sales order?(Choose two)
- A. Billing Relevance setting in CRM sales item Customizing
- B. Billing Relevance setting in ERP sales item Customizing
- C. Billing Relevance setting in CRM sales order Customizing
- D. Item category determination of the CRM billing item category
Correct Answer: A,D 🗳️
Which of the following areas in SAP CRM focuses on an indirect sales process?
- A. Web Channel Management
- B. Lead Management
- C. Live Web Collaboration
- D. Partner Channel Management
Correct Answer: D 🗳️
You want to assign a key account manager to a customer.
How can you do this in the standard SAP CRM system?
- A. Create a business partner template
- B. Create an account hierarchy
- C. Create an account classification
- D. Create a business partner relationship
Correct Answer: D 🗳️
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