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Updated: Aug 22, 2026
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| Certification Vendor: | Insurance Institute of Canada (IIC) |
| Exam Name: | Essential Skills for the Insurance Broker and Agent |
| Exam Number: | C130 |
| Related Certifications: | Chartered Insurance Professional (CIP) C131 Advanced Skills for the Insurance Broker and Agent |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Case-based questions |
| Exam Duration: | 180 minutes |
| Sample Questions: | IIC C130 Sample Questions |
| Exam Way: | National exam delivered via online or supervised proctored examination depending on province/institute schedule |
| Pre Condition: | Recommended prerequisite: foundational insurance course such as C11 Principles and Practice of Insurance or equivalent industry experience. |
| Official Syllabus URL: | https://www.insuranceinstitute.ca/en/Courses/CIP/C130 |
| Section | Objectives |
|---|---|
| Insurance Fundamentals and Core Concepts | - Principles of insurance (risk, insurability, contracts) - Types of risk and risk management |
| Insurance Intermediaries and Distribution | - Agency relationships and authority - Distribution systems (direct writer, independent brokerage, etc.) - Role of agents and brokers |
| Client Needs and Risk Assessment | - Information gathering and client interviewing - Identifying client exposures and loss potential |
| Insurance Products and Policy Basics | - Policy structure and coverage concepts - Property and liability insurance fundamentals |
| Ethics, Legal Principles, and Professional Standards | - Duty of care and fiduciary responsibility - Ethical conduct and regulatory expectations |
1. Mikayla is an independent contractor who uses her own vehicle to deliver pizza. She is compensated by the number of pizzas she can deliver. If she is involved in an accident where she injures a third party, which coverage could respond?
A) The pizza company's non-owned automobile policy
B) Mikayla's employer's liability coverage from its tenant's legal liability
C) The pizza company's professional liability policy
D) Mikayla's homeowners policy
2. What refers to one's ability to pay for any damage incurred as a result of the driver's actions or inaction?
A) Accident benefits
B) No-fault insurance
C) Uninsured motorist coverage
D) Financial responsibility
3. What type of insurance policy would a life lease holder require?
A) Tenants package insurance
B) Mobile home and liability policy
C) Condominium insurance
D) Personal liability package
4. Which homeowners package policy provides all-perils coverage on the building and named-perils coverage on the contents?
A) Basic
B) Comprehensive
C) Standard
D) Broad
5. Priya, a broker, receives a call from a prospective client, Umberto. Priya handles Umberto's inquiry and at the end of the call asks how he heard about her brokerage. He states that his manager at work has their home and auto coverage placed with Priya's brokerage. Which prospecting method would Priya check off on her questionnaire?
A) Upselling
B) Cross-selling
C) Marketing
D) Cold calling
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: C |
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