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Updated: Sep 08, 2026
No. of Questions: 370 Questions & Answers with Testing Engine
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Complete & valid CMS7 training questions for 100% pass!
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Peoplecert CMS7 Exam Overview:
| Certification Vendor: | PeopleCert / AXELOS |
|---|---|
| Exam Name: | ITIL V3 Foundation Certificate in IT Service Management |
| Exam Number: | CMS7 |
| Related Certifications: | ITIL V3 Intermediate ITIL V3 Expert ITIL V3 MALC |
| Passing Score: | 65% (26 out of 40) |
| Certificate Validity Period: | Lifetime (no renewal required) |
| Available Languages: | Spanish, French, Chinese, Dutch, English, Japanese, German, Portuguese |
| Exam Duration: | 60 (75 for non-native English speakers) |
| Exam Price: | ≈ $220–$300 USD / £180–£240 GBP |
| Exam Format: | Multiple Choice, Closed Book, Single Answer |
| Real Exam Qty: | 40 |
| Recommended Training: | AXELOS Accredited Training Providers PeopleCert Learning Resources |
| Exam Registration: | PeopleCert Official Registration |
| Sample Questions: | Peoplecert CMS7 Sample Questions |
| Exam Way: | Online Remote Proctored / In-Person Test Center |
| Pre Condition: | No formal prerequisites; completion of accredited training recommended |
| Official Syllabus URL: | https://www.peoplecert.org/exams/itil-v3-foundation |
Peoplecert CMS7 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Selected ITIL Processes | 25% | - Release and Deployment Management - Service Asset and Configuration Management - Service Level Management - Change Management - Incident Management - Problem Management |
| Topic 2: Key Principles and Models | 15% | - Governance Model - Process Model - Service Portfolio - Deming Cycle |
| Topic 3: Generic Concepts and Definitions | 10% | - Service Level Agreements - Key Terminology - Service Assets and Configuration |
| Topic 4: ITIL Service Lifecycle | 20% | - Service Transition - Service Strategy - Service Operation - Continual Service Improvement - Service Design |
| Topic 5: Technology and Architecture | 5% | - Architectural Considerations - Enabling Technology |
| Topic 6: Service Management as a Practice | 15% | - Concept of Service and Service Management - Stakeholders and Value Creation - Governance and Best Practice |
| Topic 7: Functions and Roles | 10% | - Technical Management - Key Roles - IT Operations Management - Application Management - Service Desk |
Peoplecert ITIL V3 Foundation Sample Questions:
Question 1
What guidance does ITIL give on the frequency of production of service reporting?
A. Reports should be produced weekly
B. Service reporting intervals must be defined and agreed with the customers
C. Reporting intervals should be set by the Service Provider
D. Service reporting intervals must be the same for all services
Question 2
How is the Service Catalogue used to add value to the service provider organization?
A. Displaying the relationships between configuration items
B. Providing a central source of information on the IT services delivered
C. Showing the business impact of a change
D. To predict the root cause of issues in the IT infrastructure
Question 3
The positive effect that customers perceive a service can have on their business outcomes is referred to as what?
A. The warranty of a service
B. Return on investment
C. The utility of a service
D. The economic value of a service
Question 4
Where should details of a Workaround always be documented?
A. The IT Service Continuity Plan
B. The Availability Management Information System
C. The Service Level Agreement (SLA)
D. The Problem Record
Question 5
Understanding the level of risk during and after change and providing confidence in the degree of compliance with governance requirements during change are both ways of adding business value through which part of the service lifecycle?
A. Availability Management
B. Risk Management
C. Service Transition
D. IT Service Continuity Management
Solutions:
| Question 1 Answer: B | Question 2 Answer: B | Question 3 Answer: C | Question 4 Answer: D | Question 5 Answer: C |
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Frequently Asked Questions
is it possible to pass the actual test just by studying CMS7 training mmaterial?
Certainly sure! Our CMS7 questions & answers are selected and verified by the professional team, which has high quality and hig h pass rate. Please take time to prepare for it and easy pass will be done.
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We offer some discounts to our customers. There is no limit to some special discount. You can check regularly of our site to get the coupons.
What kinds of study material Pass4training provides?
Test Engine: CMS7 study test engine can be downloaded and run on your own devices. Practice the test on the interactive & simulated environment.
PDF (duplicate of the test engine): the contents are the same as the test engine, support printing.
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You will receive an email attached with the CMS7 study material within 5-10 minutes, and then you can instantly download it for study. If you do not get the study material after purchase, please contact us with email immediately.
Are the update of CMS7 products free?
The free update offer is valid for one year after you've purchased the CMS7 products. You will be informed if there is any update
What's the different of the three versions?
Online Test Engine can supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser. You can use it on any electronic device and practice with self-paced.
Online Test Engine supports offline practice, while the precondition is that you should run it with the internet at the first time.
Self Test Engine is suitable for windows operating system, running on the Java environment, and can install on multiple computers.
PDF Version: can be read under the Adobe reader, or many other free readers, including OpenOffice, Foxit Reader and Google Docs.
How does your Testing Engine works?
Once download and installed on your PC, you can practice CMS7 test questions, review your questions & answers using two different options 'practice exam' and 'virtual exam'.
Virtual Exam - test yourself with exam questions with a time limit.
Practice Exam - review exam questions one by one, see correct answers.
How often do you offer your CMS7 products updates?
All the products are updated frequently but not on a fixed date. Our professional team pays a great attention to the exam updates and they always upgrade the content accordingly.
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Sure. We have the money back guarantee in case of failure by our products. The process of money back is very simple: you just need to show us your failure score report within 60 days from the date of purchase of the exam. We will then verify the authenticity of documents submitted and arrange the refund after receiving the email and confirmation process. The money will be back to your payment account within 7 days.
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